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Emergency Department extremely busy at Hereford County Hospital

Press release – December 8 2016

2016/077

 

Emergency Department extremely busy at Hereford County Hospital

Wye Valley NHS Trust is advising people that they could face long waits in the County Hospital’s Emergency Department following an extremely busy few days.

The advice from hospital bosses is to use alternatives - such as telephoning NHS 111, using the GP walk in centre in Hereford, the Minor Injury Units at Ross and Leominster Community Hospitals, seeing their local GP or seeking advice from their local pharmacy - if their condition or injury is not serious.

“Many of the patients we’re seeing are very poorly and require a longer stay in hospital than expected, but we’ve had some people turn up with non-urgent conditions which could be seen and treated using alternatives,” said Jon Barnes, the Trust’s chief operating officer.

During the last few days the Emergency Department has seen a spike in the number of patients treated and admitted with hip fractures, respiratory conditions and cardiac problems.

“We’re struggling to see and treat people with minor ailments in a reasonable time and would urge people to think twice and use the alternatives available.

“At this moment in time, A&E is only for people who are seriously ill and need urgent care and treatment,” added Jon, who said they were also having many more older people turning up in A&E who had more complex needs and who had to be admitted for treatment.

The Trust is working with the West Midlands Ambulance Service and the commissioners for healthcare in the county, the Herefordshire Clinical Commissioning Group, to manage the situation.

Ends

Notes to Editors WVT:

  • Wye Valley NHS Trust is the provider health services across Herefordshire and beyond. The Trust exists to improve the wellbeing, independence and health of the people we serve. We are the leading provider of health care in Herefordshire.
  • By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.
  • With an estimated annual turnover of around £160 million, we employ around 2,700 plus staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.

For further information please contact:

John Burnett, communication and engagement manager, Wye Valley NHS Trust: 01432 372928 or Amanda Millichip, communications officer, 01432 355444 ext. 5105.

Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928
Email: John.Burnett@wvt.nhs.uk

Amanda Millichip
Communications officer
Tel: 01432 355444 Ext: 5105
Email: Amanda.Millichip@wvt.nhs.uk

Fiona Gurney
Communications officer
Tel: 01432 355444 Ext: 5105
Email:  Fiona.gurney@wvt.nhs.uk

 

Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk
Hereford
HR1 2ER

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