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Patients pay tribute to life changing local scheme

More than 60 patients with long-term conditions got together this week to pay tribute to a local NHS scheme which has helped improve their quality of life. 

On Thursday, July 21, a reunion was held at the Kindle Centre to celebrate the Expert Patient Programme, a national scheme, run locally by Wye Valley NHS Trust, which has helped more than 400 people in the last two years. 

Sue Tobey, Expert Patients Programme Co-ordinator at Wye Valley NHS Trust, said: “We’re delighted to bring together many of our patients who have taken part in the six week free course, which empowers people with long term conditions to lead a better quality of life. 

“This course really does help to transform many people’s lives by providing new practical ways of managing their condition, along with emotional support and meeting other people who share similar experiences of living with a long term condition”. 

Jan Stevenson, Expert Patient Programme tutor, who firstly took part in the programme as a patient, said: “This is an incredibly practical and well-thought through programme of tips, information and techniques to help people develop the confidence that physical and mental health struggles are surmountable and there are ways we can lessen their impact on our daily lives. 

“The programme and meeting other people in a similar situation also made me feel less isolated by my condition and I have met a new network of local people.” 

Sue added: “We wish to thank everyone who has taken part in the programme, those who attended the reunion, and patients who have gone on to become Expert Patient Programme tutors generously volunteering their time to help transform the lives of other people”.  

Anyone with a long term health condition, such as arthritis, diabetes, depression, multiple sclerosis, or any other condition that cannot be cured, can attend the six course of a two hour session each week, and/or apply to become a tutor.  To find out more call Sue Tobey on 01432 364463 or email 

Sue Tobey, centre, is pictured with volunteer tutors who came together for the Expert Patients Programme reunion at Hereford’s Kindle Centre.



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Notes to Editors WVT:

  • Wye Valley NHS Trust is a provider of health services across Herefordshire and beyond. The Trust exists to improve the wellbeing, independence and health of the people we serve.
  • By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.
  • With an estimated annual turnover of around £180 million, we employ around 3,000 staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.

For further information please contact:

John Burnett, Communication and Engagement Manager, Wye Valley NHS Trust: 01432 372928 or Fiona Gurney, Communications Officer 01432 355444 ext. 5105.

Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928

Amanda Millichip
Communications officer
Tel: 01432 355444 Ext: 5105

Fiona Gurney
Communications officer
Tel: 01432 355444 Ext: 5105


Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk

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