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Staff thanked for battling the weather to provide care for patients

Press release – December 11 2017


Wye Valley NHS Trust has paid tribute to many of its staff who have battled the weather to come in to work and care for local people.

Over the weekend, the Trust has worked with a local 4X4 group to transport staff working at Hereford County Hospital and the three community hospitals, and also staff in its community care teams.

Thanks to its staff’s efforts, all those patients needing urgent treatment have been cared for.

Some planned procedures which were due to take place today (Monday, December 11), have been postponed. Patients affected by postponed procedures have been contacted by the Trust.

 “Our staff members have responded magnificently over the weekend and they’ve made a real difference to the quality of care we’ve been able to provide our patients,” said Jon Barnes, the Trust’s chief operating officer.

“A number of colleagues live in the more rural parts of the county which were badly affected by the snow and we know some really struggled to get in to work.”

Looking forward, over the next 24/48 hours, the Trust is asking that any staff who are not due in, but could work, contact their wards or departments to see if they are needed.

“We have a near full complement of staff in today but need to make sure we continue in this position during the rest of the week as we’re extremely busy with the usual increase in demand on services we experience during the winter,” added Jon.

Staff who may struggle to reach their normal place of work are also asked to consider whether they could work at their closest hospital which they can get to.

“If you can’t make it to the hospital you normally work in, please contact your closest hospital to see if they need you to attend,” added Jon.

The Trust is aiming to continue providing planned care where possible. Where any procedures are postponed, the Trust will contact the affected patients.

“Importantly, thanks to the great efforts by staff, despite the difficulties caused by the weather, we have been able to continue to provide urgent patient care.”


Note to editors:

Wye Valley NHS Trust is a provider health services across Herefordshire and beyond.

The Trust exists to improve the wellbeing, independence and health of the people we serve. We are the leading provider of health care in Herefordshire.

By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.

With an estimated annual turnover of around £180 million, we employ around 2,700 plus staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.

For further information please contact:

John Burnett, Communication and Engagement Manager, Wye Valley NHS Trust: 01432 372928 or Amanda Millichip 01432 355444 x5105

Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928
Email: John.Burnett@wvt.nhs.uk

Amanda Millichip
Communications officer
Tel: 01432 355444 Ext: 5105
Email: Amanda.Millichip@wvt.nhs.uk

Fiona Gurney
Communications officer
Tel: 01432 355444 Ext: 5105
Email:  Fiona.gurney@wvt.nhs.uk


Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk

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