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Business as usual at Wye Valley NHS Trust

Press release Monday, May 15



Following the reported cyber-attacks affecting NHS Trusts across the country last week, Wye Valley NHS Trust would like to reassure all patients and their relatives that it’s business as usual.


The Trust has taken precautions, in line with guidance from NHS England and NHS Digital, to protect its IT systems and ensure services were uninterrupted throughout the weekend and into this week.


“Staff on duty during the weekend worked extremely hard to ensure a consistent service for all patients” said Jon Barnes, Wye Valley Trust’s Chief Operating Officer.  


All patients should attend scheduled appointments this week as normal. Patients may experience minor delays at clinics during the early part of the week as paper based records may be used by some departments whilst systems are being fully restored.


The Trust appreciates the patience and understanding of patients and their relatives during this time.



Note to editors:

  • Wye Valley NHS Trust is the provider health services across Herefordshire and beyond. The Trust exists to improve the wellbeing, independence and health of the people we serve. We are the leading provider of health care in Herefordshire.
  • By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.
  • With an estimated annual turnover of around £160 million, we employ around 2,700 plus staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.

For further information please contact:

John Burnett, Communication and Engagement Manager, or Communication Officer Amanda Millichip, Wye Valley NHS Trust: 01432 372928

Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928

Amanda Millichip
Communications officer
Tel: 01432 355444 Ext: 5105

Fiona Gurney
Communications officer
Tel: 01432 355444 Ext: 5105


Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk

Contact the press office


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