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Patients to benefit from radiology upgrade for WVT

Press release – August 15 2018


Patients undergoing treatment at Ross Community Hospital will be among the first to benefit after Wye Valley NHS Trust signed a contract with Philips - a globally leading health technology company.

The contract will mean a major upgrade of imaging equipment – for example, X-ray machines, CT and fluoroscopy – at both Hereford County Hospital and at Ross-on-Wye and Leominster community hospitals.

The eleven-year multi-million partnership agreement will the see latest equipment and technology systems installed across Herefordshire. This will mean quicker diagnostic times for patients as well as better working environments for staff and patients to be treated in.

“This is great news for the people of Herefordshire and beyond who need treatment at Wye Valley NHS Trust,” said Robert Griffiths, radiology services manager.

“The first patients to benefit from new equipment will be those attending Ross Community Hospital where a new state-of-the-art X-ray system has been installed, bringing more flexibility and capacity to the department.

“The new machine is better for patients as it is more sensitive and therefore uses less X-rays and is more efficient for our staff meaning images can be processed and viewed much more quickly that we were able to in the past.

“This agreement with Philips is an exciting moment for the Trust and this new X-ray system at Ross Community Hospital demonstrates the Trust’s commitment to delivering quality services in communities across the county close to people’s homes.”

Under the contract, Philips is committed to hitting a number of important performance targets, which include ensuring minimal down-time of equipment, prompt equipment repair and if required replacement, waste reduction and improved capacity planning to facilitate an expanded radiology department and ability to respond to increased patient demand.

Philips will also provide staff training on an ongoing basis to ensure the Trust makes the most of the opportunities provided within the partnership.

Stephanie Holden, managed service director at Philips, said: “An opportunity to work with a partner like Wye Valley NHS Trust in a long-term capacity is a privilege for Philips and one we’re committed to making a success.

“We want this partnership to ensure the provision of high quality local services, focused on enhanced patient experience and satisfaction, with capacity planning to meet patient demand and facilitate service transformation.

“We’re eager to strategically help the Trust plan for a long-term future as a community pillar for far beyond the life of this contract, while minimising any service disruption as short-term transition work is carried out.”


Pic caption:

Robert Griffiths, radiology services manager, left, and Nicholas Page, Philips’ managed services commercial operations manager, with the new state-of-the-art X-ray machine at Ross Community Hospital.

Note to editors:

Wye Valley NHS Trust is a provider health services across Herefordshire and beyond.

The Trust exists to improve the wellbeing, independence and health of the people we serve. We are the leading provider of health care in Herefordshire.

By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.

With an estimated annual turnover of around £180 million, we employ around 2,700 plus staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.

For further information please contact:

Wye valley NHS Trust communications team 01432 372928 or 01432 355444 x5105.

Jon Falcone, Interim Integrated Communications Manager, Philips UKI 07711 462 865 or email

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions.

Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips' health technology portfolio generated 2017 sales of EUR 17.8 billion and employs approximately 74,000 employees with sales and services in more than 100 countries. News about Philips can be found at:

Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928

Amanda Millichip
Communications officer
Tel: 01432 355444 Ext: 5105

Fiona Gurney
Communications officer
Tel: 01432 355444 Ext: 5105


Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk

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