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Hospital bosses pay tribute to staff for response during snow

Press release – March 5 2018


Wye Valley NHS Trust has paid tribute to many of its staff who battled through the atrocious snow storms which hit the county last week to get to work to care for local people.

At the end of last week and over the weekend the Trust worked with the Herefordshire 4X4 Response Group to transport staff working at Hereford County Hospital and the three community hospitals, and also staff in its community care teams.

The volunteer 4X4 group carried our more than 400 journeys, ferrying staff who were stranded at home to work and taking nurses out to patients who couldn’t be reached any other way.

“Our staff members responded magnificently and they made a real difference to the quality of care we’ve been able to provide our patients,” said Jon Barnes, the Trust’s chief operating officer.

“We’ve lost count of the many great examples we’ve heard of staff supporting patients, supporting each other and going the extra mile in our communities to deliver health care.”

He added that a number of staff struggled through terrible conditions to get to work, with many working extra hours and staying in or near their local hospital so they could attend work.

Others opened their homes to other staff to stay in when they couldn’t get home and others set up and ran a transport coordination hub so volunteer 4x4 drivers could collect and return staff who were stranded at home.

“As we emerge from the Siberian winds and storm Emma that came together spectacularly in Herefordshire to challenge our ability to deliver health care to our population, it is clear that the whole organisation pulled together and rose to the challenge magnificently,” said Jane Ives, the Trust’s managing director.

“It was an outstanding response from a professional and dedicated workforce. Of course, we weren’t in this alone, and we salute our colleagues from the emergency services, Herefordshire Council and colleagues working in the NHS across the county who all stepped up to the mark during what was the most significant weather event to hit the county for a number of years.

“I’m proud to belong to an organisation which demonstrated its core values of care and compassion in such a real and demonstrable way.”



Note to editors:

Wye Valley NHS Trust is a provider health services across Herefordshire and beyond.

The Trust exists to improve the wellbeing, independence and health of the people we serve. We are the leading provider of health care in Herefordshire.

By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.

With an estimated annual turnover of around £180 million, we employ around 2,700 plus staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.

For further information please contact:

John Burnett, Communication and Engagement Manager, Wye Valley NHS Trust: 01432 372928 or Amanda Millichip and Fiona Gurney on 01432 355444 x5105

Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928
Email: John.Burnett@wvt.nhs.uk

Amanda Millichip
Communications officer
Tel: 01432 355444 Ext: 5105
Email: Amanda.Millichip@wvt.nhs.uk

Fiona Gurney
Communications officer
Tel: 01432 355444 Ext: 5105
Email:  Fiona.gurney@wvt.nhs.uk


Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk

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