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WVT amends visiting policy at its hospitals

Press release – October 27 2020

2020/032

Wye Valley NHS Trust has amended the visiting arrangements at its hospitals to further protect patients, visitors and staff in the wake of the COVID-19 pandemic.

During the summer the Trust relaxed visiting arrangements slightly to allow patients who have been in hospital for ten days or more to see visitors.

While this remains the case, patients in this category can now have a maximum of two visits per week – this was daily.

This applies to all hospitals the Trust runs - Hereford County Hospital and the three community hospitals at Ross-on-Wye, Leominster and Bromyard.

A single nominated visitor must be identified and visits must be booked in advance with the nurse in charge.

Lucy Flanagan, Director of Nursing at the Trust, said: “We want to pay tribute to all those patients who have been in hospital during the last few months and who have not been allowed to see visitors.

“We know this hasn’t been easy but want to thank them and their families for respecting the visiting restrictions, this has enabled us to ensure patients are being treated in the safest environment possible.

“This added step is an extra precaution to help protect patients, staff and visitors.”

The Trust appreciates the benefits receiving visitors has on its patients and there are a number of exceptions.

The visiting arrangements at the Trust’s hospitals are:

County Hospital:

Location

Restrictions

  • Paediatrics

No change – a nominated parent or carer can be present at all times

  • Maternity
  •  1 birth partner can attend delivery suite throughout the stay
  • 1 birth partner can attend triage for labour assessment
  • 1 birth partner can attend for Induction of labour process between 10am-6pm
  • On the maternity ward - for antenatal women 1x birth partner can visit between 4-6pm, for postnatal women 1x partner or visitor can visit for 1x2hr session either between 10am-12pm, or  4pm-6pm (via appointment to ensure no more than 2 visitors per bay)
  • Intensive Care Unit
  • Frome Ward (covid area)
  • Acute Medical Unit
  • Orthopaedic unit GAU (covid-free elective surgery area)

Visiting currently not permitted – however special arrangements will be made for patients receiving end of life care.

  • Monnow Ward
  • Leadon Ward
  • Redbrook Ward
  • Wye Ward
  • Lugg Ward
  • CCU Ward
  • Arrow Ward
  • Teme Ward
  • Frome Ward (covid-free area)
  • Two visits a week are permitted for patients who have been in hospital for ten days or more
  • A single nominated visitor will be permitted to visit the patient for the duration of their stay (not multiple visitors on different occasions)
  • All visits must be booked by prior appointment with the nurse in charge
  • Visiting hours Monday to Friday 6-7 pm, Sat/Sun 2-3 pm
  • Maximum of two visitors at any one time in multiple bedded bays
  • For Leadon and Monnow Ward the maximum number of visitors in the main ward area is 8 (4 per 7 bedded section) plus side rooms

 

Visiting arrangements at the community hospitals:

 

Site

Time

Max no of visitors per slot

Leominster

3pm-3.30pm

3.30pm-4pm

6pm-6.30pm

6.30pm-7pm

  • Two visits a week are permitted for patients who have been in hospital for ten days or more
  • A single nominated visitor will be permitted to visit the patient for the duration of their stay (not multiple visitors on different occasions)
  • All visits must be booked by prior appointment with the nurse in charge

 

Ross (weekdays)

5.45pm-6.15pm

6.30pm-7pm

Ross (weekends)

2.45pm-3.15pm

3.15pm-4pm

Bromyard

1pm-5pm

 

“Where there are exceptional circumstances we have allowed visitors during the pandemic and this will continue. We understand every patient is different, as are their needs and those of their family members.

“All we ask is that any visit is booked with the nurse in charge first,” added Lucy.

All visitors will be screened at the hospital entrance – this means having temperatures checked and checks made to ensure they are not at risk of bringing an infection onto the hospital site.

Visitors will also be required to wear a surgical mask and maintain good hand hygiene. Patients will also be required to wear a surgical mask during the visit if clinically appropriate.

Ends

Notes to Editors WVT:

  • Wye Valley NHS Trust is a provider of health services across Herefordshire and beyond. The Trust exists to improve the wellbeing, independence and health of the people we serve.
  • By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.
  • With an estimated annual turnover of around £185 million, we employ around 3,000 staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.

For further information please contact:

Fiona Gurney, communications officer, or John Burnett, Communication and Engagement Manager, Wye Valley NHS Trust: 01432 372928

Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928
Email: John.Burnett@wvt.nhs.uk

Amanda Millichip
Communications officer
Tel: 01432 355444 Ext: 5105
Email: Amanda.Millichip@wvt.nhs.uk

Fiona Gurney
Communications officer
Tel: 01432 355444 Ext: 5105
Email:  Fiona.gurney@wvt.nhs.uk

 

Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk
Hereford
HR1 2ER

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