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Neonatal outreach team celebrate one year since launch helping babies return home earlier

Draft press release – issued 13 May 2021

Neonatal outreach team celebrate one year since launch helping babies return home earlier

Premature babies born in Herefordshire are being helped to go home earlier thanks to specialist support from Wye Valley NHS Trust’s neonatal team, which is celebrating one year since its launch.

100 premature babies have gone home earlier from Hereford County Hospital’s Special Care Baby Unit (SCBU) in the last 12 months with the support of the neonatal outreach team. 

The Trust’s neonatal outreach service, which launched in May last year, provides specialist training and support for parents while their baby is being cared for in SCBU. This includes various aspects of caring for a pre-term baby, such as tube feeding and weight monitoring. 

Many parents are now able to take their baby home around a week earlier with this training and support, and with visits that continue at home from the neonatal outreach team along with  telephone support.

Mum Ceri Pailing, who is receiving support from the neonatal outreach service, said: “Emrys was born prematurely at 31 weeks and thanks to SCBU and the neonatal outreach service we were able to bring him home at 35 weeks old.  

“The nurses have all been wonderful.  We were trained on how to tube feed before we came home and they discussed how the outreach team works. They have been on hand since we got home to call or visit us when needed.  It’s made such a difference to bring Emrys home earlier for us as a family and he got to meet his twin brothers for the first time a little sooner”.

Elaine Evans, ward manager Special Care Baby Unit at Wye Valley NHS Trust, said: “We’re delighted to celebrate the one year anniversary of our neonatal outreach service, which is giving parents the skills and confidence to choose to take their baby home earlier with the right support in place.

“Once babies are ready to go home safely with this support, our specialist neonatal nurses visit the families at home and also provide telephone support, depending on the needs of the family.

“This is a significant step forward for our maternity service in Herefordshire and is part of a number steps we are taking to further enhance the care, support and choices available to parents and families”.

Mum Ceri Pailing holding baby Emrys Powell during his stay on the Special Care Baby Unit at Hereford County Hospital, before being discharged home earlier with support from the neonatal outreach service. 

 Neonatal Outreach Pr Photo 150321 Cropped





Notes to Editors WVT:

  • Wye Valley NHS Trust is a provider of health services across Herefordshire and beyond. The Trust exists to improve the wellbeing, independence and health of the people we serve.
  • By working closely with our partners, we can make good our promise to deliver a quality of care we would want for ourselves, our families and our friends.
  • With an estimated annual turnover of around £250 million, we employ around 3,000 staff. We aim to build new relationships between our staff, patients, service users and their carers with the wider community.


For further information please contact:

Fiona Gurney, communications officer, or John Burnett, Communication and Engagement Manager, Wye Valley NHS Trust: 01432 372928


Contact Details

John Burnett
Communication and engagement manager
Tel: 01432 372928
Email: John.Burnett@wvt.nhs.uk

Amanda Millichip
Communications officer
Tel: 01432 372928
Email: Amanda.Millichip@wvt.nhs.uk

Fiona Gurney
Communications officer
Tel: 01432 372928
Email:  Fiona.gurney@wvt.nhs.uk


Postal address:

Wye Valley NHS Trust
The County Hospital
Trust Headquarters
Union Walk

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