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Service overview

Service overview

The Health Psychology and Neuropsychology Service provides specialist psychology services for people affected by Acquired Brain Injury, Stroke, Cancer, Palliative Care and Long-Term Physical Health Conditions. We provide psychological support through individual, couple or sometimes family sessions, through groups, and by advising and supporting other services. We use a range of psychological approaches, and are staffed by Clinical Psychologists, Counsellors/Psychological therapists, an Assistant Psychologist and administrators.

All of the services aim to help people enjoy a better quality of life despite their physical health problems. This involves helping people with the difficult thoughts, feelings and choices that come with physical health problems. If their difficulties mainly concern long-term mental health problems, they are more likely to be helped by the Mental Health Service providers Herefordshire and Worcestershire Health and Care NHS Trust click here for more information.

We see patients who are registered with a Herefordshire GP. Some specific services also have an arrangement for seeing people from Gwent, Powys or other counties.

Where to Find Us and How to Contact Us

Vaughan Building
Ruckhall Lane

Depending on which part of the service they are using, patients may be seen in a range of places, including the following:

  • Acquired Brain Injury: Vaughan Building (Belmont), occasionally Hereford County Hospital wards
  • Stroke: Vaughan Building  (Belmont)
  • Cancer & Palliative Care:  Vaughan Building (Belmont), Macmillan Renton Unit (Hereford County Hospital), St Michael’s Hospice
  • Long Term Physical Health Conditions: Vaughan Building (Belmont), various community hospitals

Office telephone/voicemail: 

Acquired Brain Injury: 01432 363934

Stroke: 01432 347671
Cancer & Palliative Care: 01432 347697
Long Term Conditions: 01432 347671

The service operates from 9am to 5pm, Monday to Friday, though as a small service calls may go to answerphone at times.

The team

  • Dr Michelle Palmer, Consultant Clinical Psychologist (Cancer & Palliative Care) and Head of Health Psychology
  • Dr Jack Jarman, Clinical Psychologist (Neuropsychology – Acquired Brain Injury and Stroke)
  • Kate Jones, Senior Psychological Therapist (Acquired Brain Injury and Stroke)
  • Sue Jackson, Specialist Counsellor (Long Term Conditions)
  • Charlotte Putland, Cognitive Behavioural Psychotherapist (Cancer & Palliative Care and Long Term Conditions)
  • Caitlin Goatley, Assistant Psychologist
  • Hayley Stockton, Administrator (Acquired Brain Injury, Cancer & Palliative Care)
  • Lesley O’Brien, Administrator (Stroke and Long Term Conditions)

© Wye valley NHS Trust 2022