Wye Valley NHS Trust

Maternity triage phone number - 07990 986517, available 24 hours a day, 7 days a week. We have introduced a new telephone system within Maternity Triage to reduce unnecessary wait times and improve patient experience by allowing calls from women, birthing people and their families to be prioritised. The contact number for Maternity Triage remains the same. However, all calls in to the new system from 6 May 2025 are now recorded for staff training, audit and monitoring purposes.  How to find us Maternity Triage is located on the second floor at Hereford County Hospital. Follow the main corridor from the main entrance…

Clostridium difficile infection Patient information Clostridium difficile is a type of bacteria (bug) which lives in the large intestine (part of the gut).

COVID-19 Osteoporasis information for public   What is Osteoporosis? Osteoporosis is the term used to describe bones when they become ‘porous’, when the struts which make up the mesh-like structure within bone start to disappear. This leads to a reduction in bone strength and an increased risk of fracture after injuries such as a low impact fall. These broken bones or ‘fragility fractures’ can occur in different parts of the body, although the wrist, hip and spine are most commonly affected. Osteoporosis is thought to affect 1 in 3 women and 1 in 7 men during their lifetime. It is…

It is important that you make your complaint as soon as possible after the event. Under the NHS Complaints Procedure a complaint must be made not later than 12 months after: The date of the event which is subject of the complaint; or The date on which you realised you had something to complain about. The above time limit will apply if the Trust is satisfied that you have good reasons for not making the complaint within the time limit. How can I make a formal complaint? You can contact the complaints department through various different channels; Telephone us: 01432 801990…

'Maddie's' story My waters had gone at around 11pm, my partner and I were in bed and I was actually eating profiteroles rolls before going to sleep at the time! It was strange that day…as we had put the car seat into the car, I had sorted all of the babies bottles and had literally got everything ready. After I had realised my waters had gone I phoned maternity triage, the midwife was very helpful and reassured me as I started to get very nervous. I thought I was going to go over my due date. She advised me to…

Inflammatory arthritis activity can vary and there will be times when it is manageable and other times when you may experience flare-ups. A flare-up of your inflammatory arthritis may include symptoms such as worsening of joint pain, swelling, stiffness, fatigue and general “unwell” feeling. Flare-ups are unpredictable and can start suddenly or after an illness such as a chest or urinary infection or a stressful period (physical or mental). Triggers may not always be identifiable. You must seek urgent medical attention if you have a joint that becomes red, hot, swollen, and painful and a fever, as this may suggest…

Leaving hospital, discharge from hospital

The advice below is for anyone who is pregnant and needs information about measles. It includes what to do if you have any symptoms of measles, or if you have been in close contact with someone who has measles. If you need to access maternity care and you have measles symptoms or you have been in close contact with someone who has, please phone ahead. This includes if you are coming to hospital in labour, as well as the Maternity Triage or routine appointments in the hospital or community. This will help us to provide care for you in the most…

The Early Pregnancy Assessment Unit (EPAU) is a clinic, which assesses women in early pregnancy who have bleeding or pain (up to 18 weeks of pregnancy).  It is located on the second floor of Hereford County Hospital, within the women's health department. Your GP or Accident and Emergency doctor will arrange your appointment for you. We aim to diagnose your problem, offer advice, support and any treatment which may be needed. If you do not already have an appointment a member of the team will ring you with a date and time. We aim to see you within 2 working days.…

Coronavirus Public Health England advice Coronavirus advice  To protect our patients, visitors and staff we have implemented a zero tolerance approach to Health Care Associated Infections. Our key role is to monitor healthcare associated infection, we educate our staff, and raise awareness of infection control with our patients, visitors and the public, ensure policies are up to date and based on the best evidence; we undertake audits; and manage outbreaks. The team consists of a consultant microbiologist, a lead infection prevention nurse and four infection prevention nurses. The team is represented at the Trust Board by the Director of Nursing.…