Patient portal
Access your health record securely online with our Patient Portal
Our Patient Portal is a secure online space where you can manage your appointments, letters, and communications with the hospital. It is provided in partnership with Patients Know Best (PKB).
What you can do now in the portal:
- View your appointment details
- Read your letters and other documents, such as medical correspondence
Coming soon:
- Change or cancel your appointments
- View your test results and radiology reports
- Find information and resources about your care
- By email invitation
How to register
By email invitation
- If the hospital has your email address on file, you should soon receive an email from PKB containing a link to register.
For patients registered with a GP in England
- Using NHS login: You can register for PKB using your NHS login. Visit the NHS login page and select the ‘Create an NHS account’ button.
For patients registered with a GP in Wales
- NHS login and the NHS App are currently unavailable for Wye Valley patients registered with a GP in Wales.
- If the Trust does not have your email address on file, you will receive an invitation and registration instructions by post alongside your next appointment or hospital letter.
If you have already registered for PKB with a different organisation, you don’t need to register again. You will simply receive a notification to inform you that you have been added to a new team in PKB.
Further resources
- Step by step guide to help you register for the Patient Portal using your existing NHS App login
- Learn more about the features of the Patient Portal
- Frequently Asked Questions
- Email technical queries to Patients Know Best
- Privacy notice