Visiting has been stopped at our hospitals and there are changes in place to a number of services. For more details visit our Coronavirus page
Coronavirus Government advice
Visiting has been stopped at our hospitals and there are changes in place for a number of services - please below.
Do not leave your home if you have coronavirus symptoms and do not enter hospital/clinic buildings.
Do not leave your home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
For the latest advice available to the public about coronavirus click on the links below.
- Click here for advice from the Government on Coronavirus and staying alert
- Click here for advice on how to wash your hands for the required time and frequency.
Like the common cold, coronavirus infection usually occurs through close contact with a person with coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. This is why it is important that you should wash your hands regularly for 20 seconds with soap and water.
Safeguarding children and adults (7 April)
- Safeguarding children - means protecting the most vulnerable from abuse or neglect. If you see something, are told something or something doesn’t feel right you need to report it. Click here to find out more and how to report concerns.
- Safeguarding adults - means protecting the most vulnerable from abuse and neglect. Click here to find out more and click on the poster(s) and contact details for reporting adult safeguarding concerns.
- Safeguarding adults ‘Advice for people self-isolating’ - we want to make sure that the most vulnerable are safe when they are self-isolating. Here are some things to think about if you are offered, or need, support during this time – click here to find out more and what to do if you feel unsafe.
- NSPCC Helpline
To further protect children and young people from harm, national government is working with the NSPCC to expand and promote its helpline. Parents or any adult will be able to call if they want someone to talk to, and they should get in touch if they are worried about a child or young person. Anyone with concerns should email email@example.com or call 0808 800 5000. Click the link to visit the helpline page on the NSPCC website.
Trust to restart a number of urgent outpatient clinics (information dated 27/5/20)
We are taking the first steps to restart some of the services which have been put on hold since the start of the coronavirus pandemic. The Trust is getting ready to reopen a number of urgent outpatient clinics starting next week (w/c Monday, June 1), and aims to begin carrying out some elective surgery in the coming weeks.
At the same time the hospital will continue to treat new Covid-19 patients as well as carrying out other emergency work.
This will mean there are social distancing and infection prevention measures in place, which will include an assessment area at the front of the hospital to carry out temperature checks on patients for Covid-19 as they arrive and we will provide patients with a face mask, unless they have one of their own.
Patients are being asked to arrive no earlier than 15 minutes prior to their booked appointment time and attend on their own. If this is not possible, the Trust is allowing patients to bring only one friend or relative where they require assistance.
For patients attending for elective surgery, the Trust is requesting that they self-isolate for two weeks prior to their operation. They will be tested for Covid-19 prior to their procedure to ensure they don’t bring the virus onto the hospital’s wards.
Patients who are tested positive for coronavirus when they arrive may face having their appointment postponed.
We will contact you if your appointment is being arranged as part of the restart of these services. Click here to find out more.
Thinking of you - inpatient letter service (13/4/20)
We recognise that due to COVID 19 families are unable to visit loved ones and this can be a difficult time. From Monday 13 April, we have put in place a new 'thinking of you' letter service, so that relatives/friends can email a letter to their loved ones who are inpatients in our hospitals. Click here to find out more.
Health visiting (17/4/20) - click here to find out about changes to our health visiting service.
- School nursing (17/4/20) - click here to find out about changes to our school visiting service.
- Audiology (9/4/20)- click here to find out more about audiology service changes.
- Dental access centre (8/4/20) - at present we are providing dental pain relief if required for urgent treatment only. Click here to find out more.
- Maternity service (1/4/20) - click here to access changes to this service
- Breast surgery (17/4/20) - click here for updates.
- Bereavement service information (29/5/20) - click here to access. This information is for relatives and next of kin.
Doctors and nurses asked to return to support Herefordshire’s NHS service (26/3/20)
- Wye Valley NHS Trust is inviting retired doctors and nurses, or nurses whose registration has lapsed, to support hospitals across Herefordshire during the coronavirus outbreak. Click here to find out more.
Visiting stopped (24/3/20)
Wye Valley NHS Trust leaders say that this action is a responsible and proactive measure to take as part of coronavirus (COVID-19) preparedness.
The policy applies Hereford County Hospital and the three community hospitals in the county:
It also applies to the county’s mental health inpatient units (these are not run by WVT):
- Oak House
Alongside the above, there are special allowances made parents of patients under the age of 18, relatives collecting patients on discharge and those at the end of life. These are restricted and visits must be pre-arranged with the nurse in charge.
Children's ward at Hereford County Hospital
The children's ward at WVT has impelemented the following restrictions:
- Only one parent or carer is allowed per child
- No siblings or young people under the age of 16 are allowed
In exceptional circumstances, these restrictions will be reviewed on an individual basis which will be agreed with the nurse in charge.
For advice from Public Health England visit www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public#what-to-do-if-you-have-symptoms
Maternity ward - UPDATED 1 April 2020
It is with great regret that we have made the decision to stop partners having access to maternity ward (antenatal and postnatal), in order to protect our patients during this time.