Wye Valley Trust Coronavirus

Changes to visiting arrangements. For more details visit our Coronavirus page

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Visiting restrictions

Face masks

Patients/visitors should wear a face mask in our hospitals, clinics and wards (unless exempt) - updated 3/1/23

Visiting arrangements - updated - 12/01/23

Wye Valley NHS Trust is pleased to be able extend visiting arrangements at its hospitals and lift the previous restrictions, which means that inpatients can now have visits from family and friends for longer periods.

Children and young people are welcome, although it is sensible to avoid bringing very young children into hospitals where possible and this needs to be discussed with ward staff in advance.

All non-urgent clinical activity stops during mealtimes to allow patients to eat their meals in a calm and relaxing environment without unnecessary interruption. Please avoid visiting at mealtimes unless you would like to help your relative or friend with their meal. 

The new arrangements apply to the general wards at Hereford County Hospital and the three community hospitals at Ross-on-Wye, Leominster and Bromyard.

The updated visiting arrangements at the Trust’s hospitals are as follows, with the exception of the wards closures detailed below: 

Location  Visiting arrrangements
Paediatrics – County Hospital 

A maximum of two parents or carers can be present at all times, with the exception of an overnight stay where only one can be present.

General visiting for siblings, wider family and friends 2pm to 8pm (excluding meal times).

No more than two visitors at any one time. 
Paediatric Emergency Department/ Paediatric Assessment Unit  Due to limited space, a maximum of one parent/carer can be present at any time. 
Special Care Baby Unit (SCBU) – County Hospital 

Parents can be present at all times. 

Siblings are permitted to visit during the day with a parent.

Grandparents can visit between 3pm and 7pm. If the nurseries are busy one hour slots should be offered
Maternity – County Hospital  

Delivery suite: Two birth partners are permitted to visit/support 24/7. These are not interchangeable and must be the same two people.

Maternity ward:

Partners: 9am to 9pm

Siblings: 9am to 9pm (accompanied by partner)  

Family and friends: 1pm to 4pm

No more than two visitors at any one time 

County Hospital

Acute Medical Unit
Arrow Ward
Ashgrove Ward
Dinmore Ward
Garway Ward
Gilwern Ward
Frome Ward 
Primrose elective unit (within Frome Ward)
Lugg Ward
Redbrook Ward
Teme Ward
Women's Health Ward
Wye Ward
 

A maximum of two visitors at a time - 10am to 7pm

Visitors should be asked to leave the bed area for a short time during ward rounds and essential patient care activities to protect the patient’s privacy and dignity. 

However, if appropriate and the patient consents, a relative being present during a ward round is beneficial to both the patient and the Trust. It can assist and support communication as well as an understanding of care planning and next steps. 

Coronary Care Unit 

A maximum of two visitors at a time - 10am to 1pm and

4pm to 7pm (we ask that 1pm to 4pm is respected as rest time) 
Intensive Care Unit  

A maximum of two visitors at a time - 11am to 1pm and 3pm to 7pm 

Visitors should be asked to leave the bed area for a short time during ward rounds and essential patient care activities to protect the patient’s privacy and dignity. 

However, if appropriate and the patient consents, a relative being present during a ward round is beneficial to both the patient and the Trust. It can assist and support communication as well as an understanding of care planning and next steps. 

Emergency Department  There are no specific visiting times - patients in the Emergency Department can be escorted by one relative/carer while they receive treatment in the department 

Diagnostics and outpatient departments  There are no specific visiting times - patients can be accompanied by one relative/carer.
 

Community hospitals

Bromyard

Leominster

Ross on Wye 

A maximum of two visitors at a time - 10am to 7pm

 

Visitors should be asked to leave the bed area for a short time during ward rounds and essential patient care activities to protect the patient’s privacy and dignity. 

However, if appropriate and the patient consents, a relative being present during a ward round is beneficial to both the patient and the Trust. It can assist and support communication as well as an understanding of care planning and next steps. 

 

 

 

© Wye valley NHS Trust 2023