Vision, mission and values
The county hospital
Our vision
“To improve the health and well being of the people we serve in Herefordshire and the surrounding areas”.
Our mission
“To provide a quality of care we would want for ourselves, our families and friends”.
Which means:-
Our values
Our Trust's values are so important to the way we work every day, we're really keen to hear from candidates who share our values and will demonstrate them when joining our team.
Compassion
- We will support patients and ensure that they are cared for with compassion
Accountability
- We will act with integrity, assuming responsibility for our actions and decisions
Respect
- We will treat every individual in a non-judgemental manner, ensuring privacy, fairness and confidentiality
Excellence
- We will challenge ourselves to do better and strive for excellence
Trust strategic objectives 2026/27
Be a supportive employer
- Develop and deliver a staff health and wellbeing programme.
- Continue to reduce staff sickness levels.
Improve care through innovation
- Continue to embed AI in our services to improve efficiency and reduce costs.
- Deliver a business case for re-procuring an electronic patient record.
Strengthen our services
- Improve our urgent and emergency care pathway, increasing our capacity and navigating away from the Emergency Department (ED).
- Deliver an Outpatient Transformation Programme to reduce patient waiting times.
- Build additional theatre capacity to reduce patient waiting times.
Treat people in the right place
- Implement the Neighbourhood Health programme with our partners.
- Develop a plan for the future of community hospital beds.
Ensure a sustainable future
- Improve our financial sustainability by delivering our transformation plans.
- Develop a business case setting out the Trust's plan for the end of the PFI contract.
- Deliver the final phase of the Integrated Energy Scheme, reducing carbon emissions.
Integrated Care System
The Trust is part of the Herefordshire and Worcestershire Integrated Care System (ICS). The ICS is responsible for improving health outcomes for the local population, reducing health inequalities and supporting broader social and economic development. The Integrated Care Board does this through ensuring effective joined up working with local partners across health, social care, voluntary and community sectors and the allocation of NHS resources to ensure services are in place to deliver the jointly agreed ambitions.
Foundation Group
The Trust is part of a Foundation Group with South Warwickshire NHS Foundation Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust, with a single Chief Executive Officer and Chairman. All four organisations face similar challenges and have a common strategic vision for how these can be solved. The Foundation Group model retains the identity of each individual trust whilst strengthening the opportunities available to secure a sustainable future for local health services and providing a platform to share best practice and improve whole system patient pathways.
Shared Foundation Group long term strategic objectives and Big Moves
The Big Moves are underpinned by six Strategic Pillars:
- Quality: We will improve the experience, outcomes and safety of people accessing our services. We will embed a culture that is open to change and through Quality Priorities we will focus on improvement that will support people to live healthier, happier lives.
- Workforce: Our staff are our organisation. The retention, happiness and wellbeing of our workforce is essential. We want the Trust to continue to be an employer of choice, attracting the very best.
- Productivity: Making the best use of our limited resources and maximising the benefits of Foundation Group working will help us to be an efficient and effective organisation. We will respond to national programmes and develop a financial and operational strategy that makes us sustainable for future healthcare delivery.
- Digital: Digital solutions can enhance services and patient experience. We have an opportunity to use technology and data to transform care and experience for our staff.
- Sustainability: We recognise our environmental obligations and we are committed to minimising our impact on the local environment and helping to improve it.
- Research: We will create a culture which harnesses and supports research opportunities and improved access to clinical research.
