Travel by car, charges and concessions

Travelling by car

When attending an appointment or staying in hospital, if possible get somebody else to bring you. There is a ‘drop off point’ by the main entrance. If you decide to bring your own car, parking is limited so please leave in plenty of time. We have introduced a “pay on foot” system at Hereford Hospitals, where you pay on departure, ensuring you only pay for the length of your stay. If you need any assistance with car parking, please ask one of our car park attendants. Please also remember to bring some change with you.

If you are using a satellite navigation system please use the following address and postcode:

The County Hospital
Stonebow Road
Hereford
HR1 2BN

Car Parking

There are two main types of car parking available at Hereford County Hospital.

• Pay on Exit at the parking machine after your hospital appointment/visit - these are barrier controlled car parks.

• Pay and Display - which requires coin payment at a pay machine prior to your hospital appointment/visit - see below.

Using the barrier controlled Car Parks 

The three main car parks are barrier controlled and are all located at the front of the hospital.

• The camera will record your vehicle registration number, the barrier will then raise. When you go to pay, your registration number will be requested at the Pay Machine.
• When you are ready to leave go to a pay station. There are four pay machines, two located outside of the main entrance and the other two next to the blue hut near the exit of car park 2.
• Insert your vehicle registration number and the pay machine will display the total charge. The machine does take both notes, coins and card payments.  There is also an App which can be used.  If there are any problems please use the Help Button on the parking machine for assistance.
• Once you have paid in full, go to your vehicle and drive to the exit point, the camera will then log your vehicle and raise the barrier for you to exit.
  
  

Using Pay and Display - two parking areas 

There are two areas of parking that remain pay and display.

These are the row of spaces further down from the Emergency Department (A&E) which are at the front of the Acute Medical Unit, and the area adjacent to the Fred Bulmer Building.

The pay and display ticket dispensers are situated next to each of the parking areas. Please ensure you use these machines only. The pay machines take payment as follows, machine located near Acute Medical Unit accepts card or coin payment.  The pay machine near the Fred Bulmer building currently accepts coins only.

If at any time you have any difficulty using the pay machine, the car park attendants are available to help. Please press the help button on the machine to contact them.

Car Parking Tariff

• 10 minutes Free
• Up to 1 hour £3.50
• Up to 2 hours £5.00
• Up to 3 hours £6.00
• Up to 4 hours £7.00
• Up to 5 hours £8.00
• Up to 9 hours £12.00
• Up to 24 hours £15.00

Charges apply 24 hours.

Parking for Disabled people

We provide free parking for disabled people with a valid Blue Badge who are attending hospital as a patient or visitor. Disabled patients and visitors receive free parking for the duration of their attendance at, or visit to, the hospital. 

Please see below as some parking areas require the Blue Badge and time arrived to be displayed in the car and for other parking areas you need to take you Blue Badge with you to get the concession applied.

• For Pay and Display areas located next to the Fred Bulmer building and Acute Medical Unit - the disabled badge holder will need display their disabled badge with the time arrived in their windscreen. 
  
  
• For Car parks 1, 2 and 3 which have barriers in place - the individual/companion is required to take the disabled Blue Badge to the car parking hut in Car Park 2 or to the general office, which is located next to the main reception at Hereford County Hospital and you will be given a free parking concession so that you can exit the car park. If you are unable to walk this distance there is an assistance button at the exit barrier to these car parks. Press the assistance button and a car park attendant will attend to assist.

Winged parking spaces for disabled drivers are available outside the main entrance at Hereford County Hospital in car park 1.

For community hospital sites at Leominster, Bromyard and Ross on Wye, you simply just need to display your valid blue badge when parking within a designated disabled space or within any other white lined parking space.

Car park concessions

Patient concessions - per 24 hour period. 

• Emergency Department (A&E): where initial treatment is not received within the four hours, car parking charges will be discounted back so you would only pay for four hours
• Disabled people with a valid Blue Badge attending hospital as a patient or visitor are entitled to free parking – see top of this page for more information and guidance
• Outpatient departments: should a visit to the clinic exceed the two-hours local standard due to delays caused by the hospital, car parking charges will be discounted to the two-hour rate
• Parking will be provided free to all outpatients who attend hospital for an appointment at least 3 times within a month and for an overall period of at least 3 months. A ‘month’ is defined as a period of 30 days.
• Outpatient departments on top floor (Paediatrics and Women’s Health): should a visit to the clinic exceed the local three-hour standard due to delays caused by the hospital, car parking charges will be discounted to the three-hour rates
• Carers in active care of patients on wards with nursing staff will have car parking charges discounted to the two-hour rate 
• Parents/Carers of children staying overnight will receive free parking between the hours of 7.30pm and 8.00am while visiting the child. This would apply to a maximum of two vehicles.
• All concession reductions are applicable per 24 hour period only.  
• For example, if you are providing active care for a patient on a ward your car parking charge will be discounted to the two hour rate for that 24 hour period.  This means that you are required to pay for parking each day you attend and this will be at the two hour rate daily, not as a one off charge. 
• The concessions in place if appointments have been delayed by the Trust, not for the time taken for treatment.

How to access concessions

If you qualify for a concession the relevant ward/department will complete a concession slip. If you feel you may be eligible for this but have not been offered, please ask. The slip and your car parking ticket should then be taken to the general office which is located next to the main reception at Hereford County Hospital. They will validate your ticket to the appropriate rate between 9am – 5pm, Monday to Friday. Out of hours the CP Plus Attendants will validate the concessions, please contact one of the attendants within the car parks.