Wye Valley NHS Trust

Wye Valley Trust Chaplaincy Team provides pastoral, spiritual and religious care to patients, visitors and staff. Our care is available to all, staff and patients of any faith  or those who do not have a faith. The team has lay and ordained members and offers support, prayers or simply a listening ear. We are here to help everyone, patients, relatives and staff. Our team provides a service that supports the trust’s equality and diversity values. We make every effort to ensure that a Chaplain will be available to support you in your time of need.  Due to staffing levels, a…

The first step is to get in touch with the Voluntary Services team. We will chat to you about volunteering and the areas you may be interested in supporting.

The Bladder and Bowel Health Service at Wye Valley NHS Trust is a multidisciplinary team that provides a comprehensive service for patients who are registered with a Herefordshire GP. This includes: Individual consultations for patients who are referred via the continence pathway Treatment to help patients maintain continence where possible, including bladder retraining and Intermittent Self Catheterisation Advice on incontinence products where maintenance of continence is not possible Training and advice to healthcare professionals who manage patients with continence problems in their caseload After assessment products are provided via Tena NHS Delivery Service, they can be contacted re deliveries on…

             Herefordshire has a far reaching military heritage. At Wye Valley NHS Trust we are proud to support our Armed Forces community. We are committed to ensuring that service military personnel, military veterans and military families get the support and guidance they need when accessing healthcare or seeking a career in healthcare.  Please let us know about your military connection, our patient information system has the facility to record your status.   What we offer  We support patients who have links to the Armed Forces. You can be a: serving member of the forces reservist veteran…

'Martha's Rule' is an important patient safety initiative that gives patients, families, carers and our staff an additional escalation pathway if they are concerned that a patient is acutely deteriorating.

Nicki Lloyd - Health Care Support Worker (HCSW) My name is Nicki Lloyd and I am a Health Care Support Worker on Lugg Ward at Hereford County Hospital. My job role involves assisting the nurses with the care of patients on the ward. This can involve personal care, changing beds, taking clinical observations, testing blood sugar levels, emptying catheters, taking ECGs and taking blood samples. I decided to become a HCSW with Wye Valley Trust as I had been working in Adult Social Care in a variety of rolls for about 16 years, and wanted to gain new skills which…

Subject Access Request Find out about how to request a copy of your medical records. You can contact the Subject Access Team via: Subject Access and Data Protection Act AdministratorHereford County HospitalStonebow RoadHerefordHR1 2ER Email: wvt.subjectaccess@nhs.net  The UK General Data Protection Regulations (GDPR) and the Data Protect Act 2018 requires organisations that handle personal information to comply with a number of important principles. It also gives individuals rights over their personal information. For more information on how the Wye Valley Trust processes your data, please see our privacy notice here. Your information and how we keep it confidential  We ask you for information…

Quality and safety are at the heart of our services. We are constantly driving improvement in safety, outcomes, access, efficiency and patient and service user satisfaction. Wye Valley NHS Trust is regulated by the Care Quality Commission to provide care at a number of locations across the county. Care Quality Commission compliance status Infection prevention and control (IPC) Infection prevention and control is a critical part of the Trust’s day-to-day work. We have a zero tolerance approach to preventable healthcare associated infections and comply with the Care Quality Commission standard to ensure that people are protected from the risk of…

Trust Board  The Trust is led by a Board of Directors made up of the Chairman, Non Executive Directors and Executive Directors, including the Chief Executive. The Trust Board is responsible for ensuring that the Trust carries out its requirement to provide health services for the local population effectively, efficiently, economically and in a safe environment. Meet the members of the board and view their biographies - If you would like to contact one of the Board members please use our website feedback form. Trust's Mission, Vision and Values - our vision, mission, values and Trust strategic objectives Trust Board members' register of interests Join…

The Ockenden Report was published in December 2020 and contained 7 immediate and Essential Actions for all Maternity Trusts. Information about the Ockenden Report is available on the NHS website. Take a look at some of the ways, outlined below, that we are implementing these actions at Wye Valley NHS Trust. Wye Valley NHS Trust is proud of the safe and kind service we provide to women and their families, but it’s important to always strive for improvement. Every member of staff has a part to play. Please contact our Matron for Quality and Safety if you have any ideas or…