About our service and role  Occupational Therapists (OTs) provide a community service for children and young people registered with a Herefordshire GP or Herefordshire council tax household (if referral is for home adaptations/equipment at home) The role of the Occupational Therapist is to assess, evaluate, advise and/or provide intervention for children and young people whose participation in activities of daily living (including self-care, play, leisure and school) is significantly compromised by physical, motor, sensory or learning difficulties.  We also support children and young people where there are barriers in the physical environment at home or nursery/school that impact on function…

Maternity and Neonatal Voices Partnership

Maternity triage phone number - 07990 986517, available 24 hours a day, 7 days a week. We have introduced a new telephone system within Maternity Triage to reduce unnecessary wait times and improve patient experience by allowing calls from women, birthing people and their families to be prioritised. The contact number for Maternity Triage remains the same. However, all calls in to the new system from 6 May 2025 are now recorded for staff training, audit and monitoring purposes.  How to find us Maternity Triage is located on the second floor at Hereford County Hospital. Follow the main corridor from the main entrance…

Clostridium difficile infection Patient information Clostridium difficile is a type of bacteria (bug) which lives in the large intestine (part of the gut).

It is important that you make your complaint as soon as possible after the event. Under the NHS Complaints Procedure a complaint must be made not later than 12 months after: The date of the event which is subject of the complaint; or The date on which you realised you had something to complain about. The above time limit will apply if the Trust is satisfied that you have good reasons for not making the complaint within the time limit. How can I make a formal complaint? You can contact the complaints department through various different channels; Telephone us: 01432…

The Nephrology (Renal) Department at Hereford County Hospital (Wye Valley NHS Trust) is a satellite tertiary care service for care patients who require urgent or routine referrals for outpatient care. Urgent inpatient care is provided initially by an Acute Medical Team with access to the Nephrology Specialism for advice and guidance when it is required.. The regional (Hub) for Nephrology (Renal) services is at Queen Elizabeth Hospital (University Hospitals Birmingham NHS Foundation Trust).  There is 24 hour access to renal services provided by the Queen Elizabeth Hospital UHB NHS Trust and there is also a satellite renal service at Worcester…

Inflammatory arthritis activity can vary and there will be times when it is manageable and other times when you may experience flare-ups. A flare-up of your inflammatory arthritis may include symptoms such as worsening of joint pain, swelling, stiffness, fatigue and general “unwell” feeling. Flare-ups are unpredictable and can start suddenly or after an illness such as a chest or urinary infection or a stressful period (physical or mental). Triggers may not always be identifiable. You must seek urgent medical attention if you have a joint that becomes red, hot, swollen, and painful and a fever, as this may suggest…

Leaving hospital, discharge from hospital

The advice below is for anyone who is pregnant and needs information about measles. It includes what to do if you have any symptoms of measles, or if you have been in close contact with someone who has measles. If you need to access maternity care and you have measles symptoms or you have been in close contact with someone who has, please phone ahead. This includes if you are coming to hospital in labour, as well as the Maternity Triage or routine appointments in the hospital or community. This will help us to provide care for you in the most…

Local Counter Fraud Specialist We have a Local Counter Fraud service provided for Wye Valley NHS Trust who hold the required accreditation to undertake such work. The Trust is responsible for the administration of public funds for the purpose of providing health care to the community we serve. It is recognised that the existence of fraud and corruption threaten to prevent these funds providing maximum benefit to patients. The Trust takes a robust response to these threats as reflected in the Counter Fraud and Corruption Policy and by developing an organisational culture that is intolerant of fraud and corruption. Suspicions…