Wye Valley NHS Trust

We want to make your stay in hospital as comfortable as possible. We aim to provide a quality of care we would want for ourselves, our family and our friends. Preparing for your stay in hospital Find out about preparing for your hospital stay, what to bring with you and access the patient information leaflet. What to do when you arrive at hospital and about your stay Find out what to do when you arive at hospital and about your hospital stay, including privacy and dignity, avoiding blood clots, infection prevention, patient dining, bedside TV, hospital radio, looking after your…

What to do when you arrive at hospital Please go straight to the ward/department indicated on your admission letter. If you unsure of how to find the department/ward please ask staff or volunteers at the main reception (main entrance of the hospital). It is important that you arrive in plenty of time for your appointment. If you are delayed for any reason we ask that you telephone the relevant ward/department direct. Privacy and dignity We are committed to the delivery of high quality services, affording our patients the same privacy, dignity, respect and compassion that we would want for ourselves,…

Infant feeding and Baby Friendly Status We are proud to be the first NHS maternity service in the West Midlands to be awarded the prestigious UNICEF Gold Baby Friendly Award in 2026, which is the highest level of accreditation.  The award recognises the maternity team’s long-term excellence in providing infant feeding support to families to a high standard, helping to ensure a positive experience, and giving babies the best possible start in life. Since first achieving Baby Friendly Status in 2019, Wye Valley NHS Trust’s (WVT) maternity team has continued to strengthen and build on this to meet UNICEF’s evidence‑based Gold standard, which is…

Your information and how we keep it confidential We ask you for information about yourself so that you can receive proper care and treatment. It is very important that the information you give us is accurate and up to date. We keep this information safely, together with details of your care. Everyone working for the NHS has a legal duty to keep information about you confidential. However, you may be receiving care from other people as well as the NHS (like Social Services). So that we can all work together for your benefit we may need to share some information…

Francis Martin, chair Frances Martin became chair of Wye Valley NHS Trust on 1 April 2026, following previous roles at the Trust as non executive director and deputy chair. Having originally trained as a mental health nurse, Frances has spent the majority of her career working in senior leadership roles in health and social care. With a lifelong commitment to enabling joined up, ‘personalised care’, her professional roles have included working in acute, ambulance, community and primary healthcare in operational, regulatory, commissioning and strategic roles. Two years as sales and operations director in a manufacturing company expanded her knowledge of the…

This privacy notice tells you what to expect from us when you contact us or use our services and you provide us with your information.