Wye Valley NHS Trust

Elaine Taylor started working for Wye Valley NHS Trust in August 2005 after qualifying as a Diagnostic Radiographer.  My name is Elaine Taylor and I am a Sonographer working in the Radiology department. I started working at the Trust in August 2005. I had just qualified as a Diagnostic Radiographer at Birmingham City University. I gained much experience working as a general Radiographer undertaking theatre work as well as x-raying patients from the wards, GP’s and outpatients.  I found my time as a Radiographer very rewarding and the help and support from my colleagues in radiology stood me in good…

We always endeavour to listen to the feedback our patients provide to improve the services we deliver. Ways to get involved include the following: • The Friends and Family Test: asking patients ‘Overall, how was your experience of our service?'. • National surveys: such as the inpatient, outpatient, maternity, A&E surveys being carried out on behalf of the Care Quality Commission.  • Patient Reported Outcome Measures (PROMs): surveys which assess the health outcome and experience of patients on four clinical pathways.  • Local patient experience surveys: carried out by wards and departments. The use of volunteers in supporting the Trust…

Back to Cardiac Services Rapid Cardiology is a cardiology clinic for patients newly referred for early assessment and investigation of symptoms including chest pain/discomfort, breathlessness and palpitations. The clinics are led by cardiology nurse specialists and cardiology clinical assistants. Patients are assessed and may have further tests such as ECGs, echocardiograms, ambulatory/ECG monitoring or exercise tolerance tests (this is where patients walk on an exercise treadmill with heart and blood pressure monitoring) and myoview scans. These investigations are carried out by cardiac physiologists. A referral to the clinic will be made by your GP or the Emergency Department. Rapid Access…

Victoria Eye Unit at The County Hospital The Victoria Eye Unit offers a wide range of ophthalmic services, covering all areas of general ophthalmology, including cataract surgery. Specialist Clinics We provide specialised clinics for: Glaucoma Retinal and Macular Disorders (including Vitreoretinal surgery) Squint (in both adults and children) Paediatric Ophthalmology Thyroid Eye Disease Eyelid Disorders Inflammatory eye disease Cornea and external disease The department is equipped with state-of-the-art digital photographic and laser imaging equipment, all connected throughout the hospital. Eye Unit – Emergencies If you have an urgent eye problem, follow the guidance below: Call an Optometrist from the lists below,…

Helping you stay in touch with patients. We have some alternative ways that you can stay in touch with loved ones who are in hospital as follows: For community hospitals - please arrange this directly with their reception staff Virtual visit via video call - if your relative does not have access to video call via their own mobile device, the ward may be able to arrange a short video call - please speak to the ward about this.  Connected hearts – we can provide you and your loved one with matching fabric hearts to help maintain a connection. Thinking of you - inpatient letter…

Visiting arrangements - updated - 21/05/2026 Please see below the current visiting arrangements at Wye Valley NHS Trust. Children and young people are welcome, although it is sensible to avoid bringing very young children into hospitals where possible and this needs to be discussed with ward staff in advance. Protected meal times All non-urgent clinical activity stops during mealtimes to allow patients to eat their meals in a calm and relaxing environment without unnecessary interruption. Please avoid visiting at mealtimes, unless you would like to help your relative or friend with their meal.  Guidance on the use of mobile phone and others device…

The Pathology Laboratory at Wye Valley NHS Trust is located to the right of the main entrance of the County Hospital in Hereford. The Pathology Laboratory provides a full range of pathology investigations for Herefordshire and some areas in Powys. Samples originate from the County Hospital, General Practice surgeries and the Community Hospitals. The laboratory has electronic links with all locations to ensure speedy and accurate return of results. Pathology handbook Our full test repertoire and information for users and patients can be found in the Wye Valley NHS Trust’s Pathology Handbook The above link is for the controlled version…

Herefordshire Speech and Language therapy service can offer support for the following types of feeding, eating and swallowing difficulties: Ongoing Difficulties with bottle/breastfeeding Difficulties weaning onto solid foods Restricted diet/ extreme responses to food Swallowing difficulties associated with a range of medical and developmental conditions We cannot offer support for eating difficulties which are purely behavioural in origin.  However, these can be difficult to distinguish from other types of feeding difficulty and so assessment may be appropriate to establish the nature of the eating difficulty and identify alternative sources of support if necessary. Making a referral  Parents/Carers Herefordshire Speech and…

Stacey joined WVT pharmacy at the start of the first lockdown, back in April 2020 as an ATO and came to this role with no previous experience in a pharmacy setting. My name is Stacey and I work in pharmacy, with my current role being Lead ATO (Assistant Technical Officer) for Patient Services. I joined WVT pharmacy at the start of the first lockdown, back in April 2020 as an ATO and came to this role with no previous experience in a pharmacy setting – I actually came from a well-known coffee shop. I was initially attracted to the job that brought me to…

Where to go when you arrive at hospital Patients are asked to report to the reception area indicated on their appointment letter.  Patients attending appointments in Oxford Suite, Eign Suite and Audiology please check in at the main reception at the front entrance to Hereford County Hospital. When you receive a letter, giving you information of the date and time of your appointment, it should state which reception area that you need to attend. If you are unsure of where to go, ask at the main reception/information desk located in the main hospital entrance area. Outpatient areas have reception desks…