Wye Valley NHS Trust

Visiting arrangements - updated - 06/01/2026 Please see below the current visiting arrangements at Wye Valley NHS Trust. Children and young people are welcome, although it is sensible to avoid bringing very young children into hospitals where possible and this needs to be discussed with ward staff in advance. Protected meal times All non-urgent clinical activity stops during mealtimes to allow patients to eat their meals in a calm and relaxing environment without unnecessary interruption. Please avoid visiting at mealtimes, unless you would like to help your relative or friend with their meal.  Guidance on the use of mobile phone and others device…

Herefordshire Speech and Language therapy service can offer support for the following types of feeding, eating and swallowing difficulties: Ongoing Difficulties with bottle/breastfeeding Difficulties weaning onto solid foods Restricted diet/ extreme responses to food Swallowing difficulties associated with a range of medical and developmental conditions We cannot offer support for eating difficulties which are purely behavioural in origin.  However, these can be difficult to distinguish from other types of feeding difficulty and so assessment may be appropriate to establish the nature of the eating difficulty and identify alternative sources of support if necessary. Making a referral  Parents/Carers Herefordshire Speech and…

Stacey joined WVT pharmacy at the start of the first lockdown, back in April 2020 as an ATO and came to this role with no previous experience in a pharmacy setting. My name is Stacey and I work in pharmacy, with my current role being Lead ATO (Assistant Technical Officer) for Patient Services. I joined WVT pharmacy at the start of the first lockdown, back in April 2020 as an ATO and came to this role with no previous experience in a pharmacy setting – I actually came from a well-known coffee shop. I was initially attracted to the job that brought me to…

Where to go when you arrive at hospital Patients are asked to report to the reception area indicated on their appointment letter.  Patients attending appointments in Oxford Suite, Eign Suite and Audiology please check in at the main reception at the front entrance to Hereford County Hospital. When you receive a letter, giving you information of the date and time of your appointment, it should state which reception area that you need to attend. If you are unsure of where to go, ask at the main reception/information desk located in the main hospital entrance area. Outpatient areas have reception desks…

You can find contact details for our hospitals on the Visitors and Patients page and community service contact details on Our services page.  To contact Hereford County Hospital and for general Wye Valley NHS Trust enquiries, call 01432 355444 for switchboard. Patient experience team  Please contact our Patient Experience Team if you need advice, have concerns, or don't know where to turn. We are here to help you. If you are having difficulty contacting a member of staff, department, ward or finding an email address, and you have already contacted our switchboard, you can also contact our Patient Experience Team for help.…

Employee stories pharmacy

Herefordshire: a great location for a great vocation! Thank you for visiting our Respiratory team’s “Work with us” page – we hope this will inspire you to find out more and come and work with us! We’ll introduce you to the team and briefly cover some of the main services and locations we work from in the beautiful county of Herefordshire.   Meet the Team Consultant team Dr Ingrid Du Rand (Clinical lead) Dr Du Rand has been with Wye Valley Trust since 2015 and was appointed as Clinical lead for the department this year.  Dr Du Rand has a…

What to do when you arrive at hospital Please go straight to the ward/department indicated on your admission letter. If you unsure of how to find the department/ward please ask staff or volunteers at the main reception (main entrance of the hospital). It is important that you arrive in plenty of time for your appointment. If you are delayed for any reason we ask that you telephone the relevant ward/department direct. Privacy and dignity We are committed to the delivery of high quality services, affording our patients the same privacy, dignity, respect and compassion that we would want for ourselves,…

Pre-employment checks Once you have been offered a post, we have to undertake a number of mandatory checks which help us to keep you, our patients, staff and visitors safe. These checks have to be completed before we can agree your start date and send you a contract. We aim to complete these checks as quickly as possible. For your information, here is a list of the checks that we carry out for everyone who applies for a job at Wye Valley NHS Trust. Identity  We will ask you to provide us with documents which confirm your identity. These documents…

Melissa Mayo - Operational Support Officer – Referral Management Centre Typical day for myself would be supporting the day to day running of the RMC and our staff. We have approx. 35 staff within our department with a mixture of clinic clerks and coordinators for a vast range of services within WVT. My main role is to ensure the smooth running of the RMC each day – From workloads, short notice support, processes and also validation into our services PTL’s (2ww, urgent and routine). Having joined the trust in 2016 as a clinic clerk in the RMC, I was always inspired…