Wye Valley NHS Trust

Recruitment, Armed Forces

It is important that you make your complaint as soon as possible after the event. Under the NHS Complaints Procedure a complaint must be made not later than 12 months after: The date of the event which is subject of the complaint; or The date on which you realised you had something to complain about. The above time limit will apply if the Trust is satisfied that you have good reasons for not making the complaint within the time limit. How can I make a formal complaint? You can contact the complaints department through various different channels; Telephone us: 01432…

Freedom to Speak Up

There are lots of simple things that you can do to help you stay steady on your feet, whether you are worried about falling, are fit and active, or have difficulty with your mobility. Be active You can help to prevent falls by staying fit and active. Physical activity helps to improve mobility, strength, balance, flexibility and stamina. There are a variety of ways to be active which can include gardening, housework, walking, swimming and exercise classes. If you are already active, Tai Chi and dancing are good activities to help you keep good balance and stronger muscles and bones.…

Victoria Eye Unit at The County Hospital The Victoria Eye Unit offers a wide range of ophthalmic services, covering all areas of general ophthalmology, including cataract surgery. Specialist Clinics We provide specialised clinics for: Glaucoma Retinal and Macular Disorders (including Vitreoretinal surgery) Squint (in both adults and children) Paediatric Ophthalmology Thyroid Eye Disease Eyelid Disorders Inflammatory eye disease Cornea and external disease The department is equipped with state-of-the-art digital photographic and laser imaging equipment, all connected throughout the hospital. Eye Unit – Emergencies If you have an urgent eye problem, follow the guidance below: Call an Optometrist from the lists below,…

Francis Martin, chair Frances Martin became chair of Wye Valley NHS Trust on 1 April 2026, following previous roles at the Trust as non executive director and deputy chair. Having originally trained as a mental health nurse, Frances has spent the majority of her career working in senior leadership roles in health and social care. With a lifelong commitment to enabling joined up, ‘personalised care’, her professional roles have included working in acute, ambulance, community and primary healthcare in operational, regulatory, commissioning and strategic roles. Two years as sales and operations director in a manufacturing company expanded her knowledge of the…