Wye Valley NHS Trust

  We recognise that each person with dementia is a unique individual and we adopt a person and family centred approach to care. We use documentation to help us get to know the patient, their likes and dislikes, their preferences and their routine: ‘this is me’.   We take our time and progress at a pace that works for our patient. We always aim to communicate effectively with our patient their family and carer. Our patients privacy and dignity is very important to us. We will respect the individuals wishes. As a result of individualised assessments for all people with…

If you have a fall stay calm and try not to panic If you are able to get up: Do NOT attempt the above if you have had a hip or knee replacement in the past 6 weeks unless taught by a physiotherapist. 1. Roll onto one side 2. Ease onto your elbows 3. Push up onto hands and knees into a crawling position 4. Crawl to a sturdy piece of furniture, e.g. table or chair 5. Put both hands up onto the furniture  6. Bring your strongest leg up, place your foot flat on the floor 7. Push up…

We’re delighted to launch our volunteer led Talk Community information Hub at Hereford County Hospital in partnership with Herefordshire Council.

The Trust offers video consultations to some of our patients, as appropriate. The decision to offer this type of appointment will be made by a medical professional depending on your individual care needs. Video consultations are easy to use and are often more convenient for our patients. The Trust uses the MS Teams Bookings application for video consultations, which is a secure web-based platform for patients with pre-arranged video consultation appointments. The patient will receive a link either by email or text to join the MS Teams meeting and by clicking on the provided link on their mobile device or…

Francis Martin, chair Frances Martin became chair of Wye Valley NHS Trust on 1 April 2026, following previous roles at the Trust as non executive director and deputy chair. Having originally trained as a mental health nurse, Frances has spent the majority of her career working in senior leadership roles in health and social care. With a lifelong commitment to enabling joined up, ‘personalised care’, her professional roles have included working in acute, ambulance, community and primary healthcare in operational, regulatory, commissioning and strategic roles. Two years as sales and operations director in a manufacturing company expanded her knowledge of the…

Hospital at home

If your child has a health or developmental condition that is impacting on their everyday life, this is often referred to as an additional need. This may have been present from birth or these may have become more obvious as your child has grown up. Your child's additional needs could be developmental, physical, learning, behavioural or sensory. Their needs might be easily met with a regular plan of care or a creative approach to their management. Some additional needs may continue throughout life and as a family there will be times you may require support from a number of services. There is…

Maternity triage phone number - 07990 986517, available 24 hours a day, 7 days a week. We have introduced a new telephone system within Maternity Triage to reduce unnecessary wait times and improve patient experience by allowing calls from women, birthing people and their families to be prioritised. The contact number for Maternity Triage remains the same. However, all calls in to the new system from 6 May 2025 are now recorded for staff training, audit and monitoring purposes.  How to find us Maternity Triage is located on the second floor at Hereford County Hospital. Follow the main corridor from the main entrance…

Hereford County Hospital The department of Geriatric Medicine at Hereford County Hospital provides comprehensive, multidisciplinary care for older people across inpatient, outpatient, and community settings. Our services focus on holistic assessment, rehabilitation, and supporting patients to live well and independently.  Our services  Inpatient Care We provide inpatient care across the following wards. Each ward is supported by a dedicated multidisciplinary team, with daily collaborative working to ensure high-quality, patient-centred care.  Ashgrove Ward Garway Ward Dinmore Ward Orthogeriatric medicine Patients admitted with femoral fractures are cared for directly by the Geriatric Medicine team on Dinmore Ward. Care is delivered jointly with the Trauma…

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