Wye Valley NHS Trust

We want to make your stay in hospital as comfortable as possible. We aim to provide a quality of care we would want for ourselves, our family and our friends. Preparing for your stay in hospital Find out about preparing for your hospital stay, what to bring with you and access the patient information leaflet. What to do when you arrive at hospital and about your stay Find out what to do when you arive at hospital and about your hospital stay, including privacy and dignity, avoiding blood clots, infection prevention, patient dining, bedside TV, hospital radio, looking after your…

What to do when you arrive at hospital Please go straight to the ward/department indicated on your admission letter. If you unsure of how to find the department/ward please ask staff or volunteers at the main reception (main entrance of the hospital). It is important that you arrive in plenty of time for your appointment. If you are delayed for any reason we ask that you telephone the relevant ward/department direct. Privacy and dignity We are committed to the delivery of high quality services, affording our patients the same privacy, dignity, respect and compassion that we would want for ourselves,…

subject access request, access records

Your information and how we keep it confidential We ask you for information about yourself so that you can receive proper care and treatment. It is very important that the information you give us is accurate and up to date. We keep this information safely, together with details of your care. Everyone working for the NHS has a legal duty to keep information about you confidential. However, you may be receiving care from other people as well as the NHS (like Social Services). So that we can all work together for your benefit we may need to share some information…

Infant feeding and Baby Friendly Status We are proud to be the first NHS maternity service in the West Midlands to be awarded the prestigious UNICEF Gold Baby Friendly Award in 2026, which is the highest level of accreditation.  The award recognises the maternity team’s long-term excellence in providing infant feeding support to families to a high standard, helping to ensure a positive experience, and giving babies the best possible start in life. Since first achieving Baby Friendly Status in 2019, Wye Valley NHS Trust’s (WVT) maternity team has continued to strengthen and build on this to meet UNICEF’s evidence‑based Gold standard, which is…

Referrals are accepted from GP's and health or social care professionals as well as Educational Psychologists and Early Years Inclusion Co-ordinators. Self-referrals are not accepted; if you would like to be referred to our service please discuss this with your G.P. The service accepts referrals of children registered with a Herefordshire G.P where there is a concern about a developmental issue, disability, or other condition impacting on the child's health and wellbeing. All referrals are reviewed for urgency and subsequently considered at the weekly multi-disciplinary Referral Team Meeting The patient's/ parent's permission must be obtained prior to referral Written clinical…

Information for drop in sessions Please attend at least 15 minutes prior to the end of the clinic to ensure that you are seen. If you would like to book an appointment for our health visiting clinics please contact the health visitor advice line on 07870 682711 (Monday to Friday, 9am to 4pm). Monday's 9.30am to 11:30am - Hinton Community Centre (Drop in only) Tuesday's 9.15am to 10.15am - Widemarsh Children Centre (Booked appointments) 10.15am to 11.45am - Widemarsh Children Centre (Drop in only)  Wednesday's 10am to 12pm - Ledbury Children Centre (Drop in only)  9.15am to 10am - Ross…

At our hospitals we have adopted the use of a forget me not flower for use with patients with diagnosed dementia. Where will the symbol be used? The Forget-Me-Not symbol is magnetic and should be placed: Next to the patient’s name on the multidisciplinary board on the ward On the board next to the patient’s bed What does the use of the symbol mean? The patient being cared for has diagnosed dementia Staff should ensure that the patient is not moved to another ward or bay unless absolutely necessary Prior to discharge, the patient should not be sent to the…

We advertise all of our nursing vacancies on our website. To apply for our posts you need to submit an online application via our Trust website or NHS jobs. Please ensure you read the advert text fully as this may include an assessment date you will be required to attend, if shortlisted. Interview Your interview panel will comprise of senior members of staff from your preferred area and human resources. This will last between 30 to 45 minutes and you will be asked competency based questions which aim to allow you to demonstrate your skills and abilities. If you are offered…

Francis Martin, chair Frances Martin became chair of Wye Valley NHS Trust on 1 April 2026, following previous roles at the Trust as non executive director and deputy chair. Having originally trained as a mental health nurse, Frances has spent the majority of her career working in senior leadership roles in health and social care. With a lifelong commitment to enabling joined up, ‘personalised care’, her professional roles have included working in acute, ambulance, community and primary healthcare in operational, regulatory, commissioning and strategic roles. Two years as sales and operations director in a manufacturing company expanded her knowledge of the…