What to do when you arrive at hospital Please go straight to the ward/department indicated on your admission letter. If you unsure of how to find the department/ward please ask staff or volunteers at the main reception (main entrance of the hospital). It is important that you arrive in plenty of time for your appointment. If you are delayed for any reason we ask that you telephone the relevant ward/department direct. Privacy and dignity We are committed to the delivery of high quality services, affording our patients the same privacy, dignity, respect and compassion that we would want for ourselves,…

We want to make your stay in hospital as comfortable as possible. We aim to provide a quality of care we would want for ourselves, our family and our friends. Preparing for your stay in hospital Find out about preparing for your hospital stay, what to bring with you and access the patient information leaflet. What to do when you arrive at hospital and about your stay Find out what to do when you arive at hospital and about your hospital stay, including privacy and dignity, avoiding blood clots, infection prevention, patient dining, bedside TV, hospital radio, looking after your…