Wye Valley NHS Trust

We always endeavour to listen to the feedback our patients provide to improve the services we deliver. Ways to get involved include the following: • The Friends and Family Test: asking patients ‘Overall, how was your experience of our service?'. • National surveys: such as the inpatient, outpatient, maternity, A&E surveys being carried out on behalf of the Care Quality Commission.  • Patient Reported Outcome Measures (PROMs): surveys which assess the health outcome and experience of patients on four clinical pathways.  • Local patient experience surveys: carried out by wards and departments. The use of volunteers in supporting the Trust…

The British Heart Foundation have produced lots of information and support for patients with heart and circulatory conditions. Click the relevant links to find resources such as booklets, quick guides, and videos. Conditions If you or a loved one have been diagnosed with a heart problem, you may be feeling worried, overwhelmed or anxious. Sometimes, understanding your heart problem and knowing the facts can help you come to terms with it and help you to feel less worried. Angina Atherosclerosis Atrial fibrillation Coronary artery spasm Familial hypercholesterolaemia Heart attack Heart rhythms Heart valve disease Having a test for a heart…

Quality and safety are at the heart of our services. We are constantly driving improvement in safety, outcomes, access, efficiency and patient and service user satisfaction. Wye Valley NHS Trust is regulated by the Care Quality Commission to provide care at a number of locations across the county. Care Quality Commission compliance status Infection prevention and control (IPC) Infection prevention and control is a critical part of the Trust’s day-to-day work. We have a zero tolerance approach to preventable healthcare associated infections and comply with the Care Quality Commission standard to ensure that people are protected from the risk of…

We want to make your stay in hospital as comfortable as possible. We aim to provide a quality of care we would want for ourselves, our family and our friends. Preparing for your stay in hospital Find out about preparing for your hospital stay, what to bring with you and access the patient information leaflet. What to do when you arrive at hospital and about your stay Find out what to do when you arive at hospital and about your hospital stay, including privacy and dignity, avoiding blood clots, infection prevention, patient dining, bedside TV, hospital radio, looking after your…

At Wye Valley NHS Trust we provide the following diagnostic tests: 1. Multi-night overnight oximetry – This involves wearing a watch-like monitor on a finger during sleep and is done at home. It is collected from the sleep clinic, worn overnight over a minimum of two consecutive nights and then returned for a recording of your night's sleep to be downloaded. 2. Limited Channel Sleep study – This is a slightly more in-depth test. It involves attending the sleep clinic for a ‘fitting’ session and then the equipment. This is worn overnight at home and returned the next day. It…

Stacey joined WVT pharmacy at the start of the first lockdown, back in April 2020 as an ATO and came to this role with no previous experience in a pharmacy setting. My name is Stacey and I work in pharmacy, with my current role being Lead ATO (Assistant Technical Officer) for Patient Services. I joined WVT pharmacy at the start of the first lockdown, back in April 2020 as an ATO and came to this role with no previous experience in a pharmacy setting – I actually came from a well-known coffee shop. I was initially attracted to the job that brought me to…

Ross Hospital check for Visiting restrictions information   About our hospital  Patients who require a period of rehabilitation at a community hospital will need to have an assessment undertaken of the support they will need during their stay. This assessment will consider which facility in Herefordshire can best meet their needs. The Community Hospital is a modern, well designed building in the popular market town of Ross-on-Wye. It is staffed by dedicated professionals who are committed to providing quality care based on the needs of each patient. As well as the Nursing staff, there are teams of professional staff such as Physiotherapists and Occupational…

Leominster Community Hospital - Visiting restrictions  information Patients who require a period of rehabilitation at a community hospital will need to have an assessment undertaken of the support they will need during their stay. This assessment will consider facility in Herefordshire can best meet their needs. There are two wards at Leominster Community hospital, Minster and Eaton. These are split into smaller rooms of single or five bedded bays, all single gender. Please remember, there are NO A&E facilities at Leominster Community Hospital. If you need treatment for a non-serious injury/health condition, contact NHS111, speak to your GP or visit your local pharmacy…

Visiting restrictions check for Visiting restrictions  Information for patients and carers We have three modern and comfortable community hospitals. If you are a patient in an acute hospital, such as Hereford County Hospital, your doctors and nurses may now think you are well enough to be moved to a Community Hospital. We would like to tell you more about them, their modern facilities and the nurses, doctors and therapists there. This information may also be of interest to you if you are at home and due to be admitted for care. If you are a patient at the County Hospital it…

Welcome to Wye Valley NHS Trust Community Diagnostic Centre, which is located on the northern side of Hereford city. This purpose-built centre offers modern facilities and state-of-the-art diagnostic equipment. It brings together the latest MRI, CT, X-ray, and Ultrasound technology, enabling us to play a vital role in identifying and treating illnesses more quickly and closer to home.