Wye Valley NHS Trust

Community Referral Hub, Single Point of Access

As a team we always strive to provide a high standard of care.  We want to ensure that you have the best possible experience. Your feedback will help us to improve our maternity services and celebrate our successes with those members of staff who looked after you.  How to tell us we did well If you would like to tell us about your experience of our service where we’ve done well or if there is a member of staff you would like to thank and/or receive recognition for the care they provided, please let a member of our maternity team know…

The human resources and organisational development directorate incorporates the following teams/departments: Recruitment The recruitment team provides a central recruitment service, processing all advertisements, applications and contracts of employment for the Trust and managing the Disclosure and Barring Service (DBS) checking service. The team is based at Monkmoor Court, Commerical Road in Hereford. Medical Recruitment The medical recruitment team provides a central recruitment service for all medical staffing appointments, which includes pre-employment checks for all medical and dental staff groups. The team is based at Monkmoor Court, Commerical Road in Hereford. Temporary staffing The temporary staffing team provide a centralised service…

Maternity and Neonatal Voices Partnership

About our service The Children's Community Nurses (CCN) provide nursing care to children aged 0 up to their 18th birthday who have an identified nursing need and are registered with a Herefordshire GP. This extends to the age of 19 years for those in specialist educational setting. Care is provided to enable Children and Young Peoples' acute and complex health needs to be managed in their own homes, schools and respite centres. The service may also include providing families with specialist equipment, guidance and education in medical/nursing procedures and sign posting families to other services. The team provides support around…

Musculoskeletal Musculoskeletal problems are referred to the service by a GP or consultant. Referrals for service users being seen in a physiotherapy department (Bromyard. Ledbury, Kington, Leominster, Ross) will be screened by a senior physiotherapist and classed as either urgent or routine. Service users are telephoned to make an appointment if urgent. If the referral is routine they will be sent a letter asking them to telephone the relevant physiotherapy department to make a convenient appointment. Urgent referrals should be assessed within 14 working days. Routine referrals should be assessed within six weeks. In both cases service users are assessed…

About our service and role  Overview of our services  How to contact us Referrals and who can refer Leaflets Sensory workshop and resources for parents and carers Life skills workshop and resources for parents and carers Useful links and resources   Occupational Therapists (OTs) provide a community service for children and young people registered with a Herefordshire GP or Herefordshire council tax household (if referral is for home adaptations/equipment at home) The role of the Occupational Therapist is to assess, evaluate, advise and/or provide intervention for children and young people whose participation in activities of daily living (including self-care, play,…

Referrals are accepted from GP's and health or social care professionals as well as Educational Psychologists and Early Years Inclusion Co-ordinators. Self-referrals are not accepted; if you would like to be referred to our service please discuss this with your G.P. The service accepts referrals of children registered with a Herefordshire G.P where there is a concern about a developmental issue, disability, or other condition impacting on the child's health and wellbeing. All referrals are reviewed for urgency and subsequently considered at the weekly multi-disciplinary Referral Team Meeting The patient's/ parent's permission must be obtained prior to referral Written clinical…

If you are not able to access the ward information required please contact the Switchboard on 01432 355444 and a member of the team will be able to help. The Patient Advice and Liaison Service (PALS) provides advice, help and support to patients, families, carers and visitors. The map below shows the location of the main wards. Ward map

In Herefordshire the children's speech and language therapy service supports children who have speech, language and communication needs from 0-11 years covering difficulties in the following areas: speech talking attention and listening understanding interacting swallowing, eating and drinking difficulties The service also has Speech and Language Therapists who work to support children with more specific and complex needs including: Autism Spectrum Disorder (ASD) Cleft lip and palate Eating and drinking Hearing impairment Learning difficulties / complex needs Developmental Language Disorder (DLD) Selective mutism Stammering / dysfluency