The County Hospital children's ward has been transformed into a colourful magical wonderland thanks to a local artist. Nurses on the children's ward, inspired by the work of local artist, Tom Roberts, fundraised for the design of a mural, to create a welcoming, familiar, and colourful environment for the children they care for. The beautiful mural meanders through the corridors, playroom, treatment rooms and patient bays and gives a brighter outlook for the children, parents and staff. The mural gives the children a focal point to help distract them when having procedures, and helps aid their recovery by creating a…

Recruitment, Armed Forces

It is important that you make your complaint as soon as possible after the event. Under the NHS Complaints Procedure a complaint must be made not later than 12 months after: The date of the event which is subject of the complaint; or The date on which you realised you had something to complain about. The above time limit will apply if the Trust is satisfied that you have good reasons for not making the complaint within the time limit. How can I make a formal complaint? You can contact the complaints department through various different channels; Telephone us: 01432…

We are passionate about women having a positive experience and individualised care. Feedback from families is essential for us to continue improving our service. You will find that on each ward that you visit there are QR codes, which lead to surveys about the care you’ve received. We really appreciate any feedback you give us, be it positive or something we need to work on. This section will explain how you can give feedback, read some birth stories from people who have received care from us and learn more about the Maternity Voices Partnership. We are proud to report that our Maternity Service…

Freedom to Speak Up

There are lots of simple things that you can do to help you stay steady on your feet, whether you are worried about falling, are fit and active, or have difficulty with your mobility. Be active You can help to prevent falls by staying fit and active. Physical activity helps to improve mobility, strength, balance, flexibility and stamina. There are a variety of ways to be active which can include gardening, housework, walking, swimming and exercise classes. If you are already active, Tai Chi and dancing are good activities to help you keep good balance and stronger muscles and bones.…

Victoria Eye Unit at The County Hospital The Victoria Eye Unit offers a wide range of ophthalmic services, covering all areas of general ophthalmology, including cataract surgery. Specialist Clinics We provide specialised clinics for: Glaucoma Retinal and Macular Disorders (including Vitreoretinal surgery) Squint (in both adults and children) Paediatric Ophthalmology Thyroid Eye Disease Eyelid Disorders Inflammatory eye disease Cornea and external disease The department is equipped with state-of-the-art digital photographic and laser imaging equipment, all connected throughout the hospital. Eye Unit – Emergencies If you have an urgent eye problem, follow the guidance below: Call an Optometrist from the lists below,…

Welcome to Wye Valley NHS Trust maternity service This section is designed to support you through your pregnancy, birth and beyond, with up to date, evidence based information to enable you to make informed choices throughout your maternity journey. A warm welcome to our Maternity department and congratulations on the beginning of your journey into parenthood.  As a maternity team, we work together to provide women and babies with the best possible care and a healthy and positive birthing outcome for all. We believe in an equitable service for all women and follow compliance with national directives and agenda’s to…

Welcome to our paediatric outpatient department and Children's Ward.  The Paediatric department (Children's ward) provides inpatient and outpatient treatment of medical and surgical conditions, in children from birth up to the seventeenth birthday. The Children's ward deals with medical conditions and also provides facilities for many surgical specialties. The majority of children needing surgery can be treated in Hereford.  However, surgery in young children (generally under two years of age) and specialist surgery is referred to a specialist Children’s hospital, usually Birmingham. Both the medical and surgical specialties at The County Hospital have good links with Birmingham Children’s Hospital. Several…

Russell Hardy MBE, chair Russell Hardy MBE became chair of Wye Valley NHS Trust in November 2016. He is also the Chair of South Warwickshire NHS FT’s Board and Council of Governors, having taken on the roles in 2015. Russell has a wealth of experience from working in both NHS trusts and private companies, with a firm understanding of working in large organisations and overseeing strategic developments. Russell also chairs the Remuneration and terms of service committee. Glen Burley, chief executive for the Foundation Group In April 2025, Glen's role changed to chief executive for the Foundation Group.  Prior to…