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Referral criteria and response time

Referrals to the service are accepted from NHSP, GP's, Health Visitors, Paediatricians, School Nurses, School Screeners, Speech and Language Therapists, Cleft Lip and Palate Team and ENT.

Any child that is suspected to have a hearing loss can be referred to the Centre.

Referrals are received in paper form by post or fax, electronically - by email (hospital to centre) or the NHSP esp. system, telephone and now by Choose and Book, giving the GP and patient a greater choice of clinic times and dates.

A new referral will be seen within 6 weeks of receipt of the referral. The first definitive treatment will be within 18 weeks. Upon request urgent referrals (trauma or medical treatment requiring monitoring for deterioration in hearing levels), will be prioritised and seen at the next available appointment usually within 2 weeks.

School screening service

A school screening service is offered to all children who attend schools within Herefordshire during year 1 of primary school.

Children will not be tested unless there has been consent obtained from the Parent/Carer of the child. If consent is given each child is seen in their own school.

A hearing screen is performed with headphones. If the child responds reliably to the sounds at the minimal screening sound levels, no further action is required. If they do not, they may be retested again in school at a later date or referred to the Children's Hearing Centre for further testing.

© Wye valley NHS Trust 2019