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Wye Valley NHS Trust

Children's Hearing Service

The Children’s Hearing Centre is a department that provides a friendly and approachable service for all children aged 16 and below.

We work with families and carers to deliver an accessible service which aims to provide early identification, assessment and treatment for children of all ages and abilities.

Our department consists of Senior Audiologists, Clinical Scientists, Audiology Assistants and Administrative Support who are here to answer your enquiries. We work closely with our colleagues in the Newborn Hearing Screening Programme, Ear Nose and Throat (ENT) Department, Paediatricians, the Education Support Service for Hearing Impaired Children (ToHI/Hearing Support Team) and our Adult Audiology counterpart.

We are located at the Children’s Hearing Centre, in the Child Development Centre, on Ross Road, in Hereford. The centre is purpose built with sound treated rooms. 

We have very limited parking facilities available at the centre. Please be aware the car park is now monitored by parking wardens and visitors must enter their car registration at reception. You will be liable for a parking ticket if you do not enter your registration details on arrival as above and/or you park illegally.

For those using public transport, the closest bus stops are Meadow Close, ASDA, and Priors Walk. If travelling into Hereford by train, the Hereford Zipper bus can be used to travel from Hereford Train Station to St Martin’s Street (just outside Hereford Leisure Pool) which is then a short walk to the Children’s Hearing Centre. This service operates approximately every 15 minutes.

Our opening hours are from 8.30am to 4.30pm, Monday to Friday, and we are not open on bank holidays or weekends. Appointments are available from 9am to 4pm.

If you are unable to attend your appointment please contact the department as soon as possible on 01432 349620. We may be able to offer the appointment to another patient.

Preparing 

Visit the preparing fo your appointment information page.

Meet the team 

  • Michelle Little - head of paediatric audiology/clinical scientist (audiology)
  • Katie Paske – clinical scientist (audiology)
  • Deborah Heath - senior audiologist 
  • Jess Tannahill – audiologist
  • Debra Hollis - senior paediatric audiology assistant
  • Caleesha Copeland - paediatic audiology assistant
  • Matthew Locke – admin paediatric audiology

Service overview 

At the Children’s Hearing Centre we provide:

  • Hearing assessments for children
  • Early identification of hearing loss
  • Provision of hearing aids as appropriate
  • Friendly and accessible services
  • Onward referrals to other services if needed

User guides  

  • Instructions for Use Oticon Play PX miniBTE R English (Great Britain)

  • For the following user guides please visit the Phonak website - see link below and go all the way down to almost the end of their website page.  The user guides are listed under the Resources section of the Phonak website.  
    Phonak Sky Lumity Hearing Aids Phonak

    On the above website page link you will find these users guides

    User Guide: Sky L-PR
    User Guide: Sky L-M-SP
    User Guide: Sky L-UP 

Useful links

SEND (Special Educational Needs and Disability)

There is information, support, services and activities for children and young people with special educational needs and disabilities (SEND).

To find out about the local SEND (Special Educational Needs and Disability) offer visit the Trust's SEND page.

 

© Wye valley NHS Trust 2026