Wye Valley NHS Trust

As a team we always strive to provide a high standard of care.  We want to ensure that you have the best possible experience. Your feedback will help us to improve our maternity services and celebrate our successes with those members of staff who looked after you.  How to tell us we did well If you would like to tell us about your experience of our service where we’ve done well or if there is a member of staff you would like to thank and/or receive recognition for the care they provided, please let a member of our maternity team know…

Pre-employment checks Once you have been offered a post, we have to undertake a number of mandatory checks which help us to keep you, our patients, staff and visitors safe. These checks have to be completed before we can agree your start date and send you a contract. We aim to complete these checks as quickly as possible. For your information, here is a list of the checks that we carry out for everyone who applies for a job at Wye Valley NHS Trust. Identity  We will ask you to provide us with documents which confirm your identity. These documents…

Welcome to Wye Valley NHS Trust outpatient services. We aim to provide a quality of care we would want for ourselves, our family, and our friends. Outpatients refer to those who have an appointment in a hospital or clinic but do not need to stay overnight. Such appointments could be for treatment, diagnosis or a procedure. Outpatient clinics and appointments are held at various locations across our hospitals and community sites, including at Hereford County Hospital, Ross, Leominster and Bromyard Community Hospitals, and community clinics. View the map for Hereford County Hospital. Please find below information to help prepare you for…

Colorectal Surgery at The County Hospital is provided by a multidisciplinary team of surgeons, gastroenterologists, radiologists, pathologists, oncologists and specialist nurses.  Outpatient assessment, investigation, treatment and follow-up are provided for all colorectal surgical conditions, including colorectal cancer, inflammatory bowel conditions (crohns’ disease and ulcerative colitis), functional bowel disorders (constipation and incontinence) and anorectal conditions (fistula-in-ano, fissures, haemorrhoids etc.).  Minimally invasive (laparoscopic) colorectal surgery is well developed, and enhanced recovery is provided by a dedicated team of doctors, physiotherapists, dieticians, specialist and ward nurses and other staff.  Colorectal surgical patients are admitted to Frome ward and Primrose Unit (Elective). Day case…

Many members of staff go above and beyond the call of duty to make a difference to the experiences of patients, visitors, colleagues and clients. The Going the Extra Mile Scheme was introduced to acknowledge and celebrate their dedication and achievement. We invite nominations for those WVT and Sodexo staff and volunteers who make a difference through living the values of the Trust and through their commitment to improving the experiences of patients, service users, visitors, colleagues and clients. Click here to access the Going the Extra Mile nomination form Nominations are invited for the following awards: Team of the…

Family/Friends - Help us to get your loved ones home from hospital

We encourage all patients to take an active role in their care, and we want to make sure your follow up appointments work better for you. We know that attending appointments can be time consuming, costly and cause worry. We are learning from you that follow up appointments are not always useful or needed. Now, you and your healthcare professional can work together to decide the best option for you, this may include: No follow up appointment at all. A follow up appointment for an agreed date, for example in six months.- Follow up appointments may be at the hospital,…

Before labour starts, the neck of the womb (cervix) is long, firm and closed. Even before labour begins, the cervix can be drawn up and gets thinner.  The ‘latent’ phase of labour is the very first part of your labour – the early part of first stage. During the ‘latent’ phase the neck of the womb thins and opens up to about 3 to 4 cm.  The latent phase can last several days or weeks before active labour starts. This is normal. Some women have bouts of contractions lasting a few hours, which then stop and start again later or…

The advice below is for anyone who is pregnant and needs information about measles. It includes what to do if you have any symptoms of measles, or if you have been in close contact with someone who has measles. If you need to access maternity care and you have measles symptoms or you have been in close contact with someone who has, please phone ahead. This includes if you are coming to hospital in labour, as well as the Maternity Triage or routine appointments in the hospital or community. This will help us to provide care for you in the most…

We've created a portal for patients which brings together all the important information and leaflets that you need in one place.   What is the patient portal? The new patient portal is an online platform that allows patients to access information about their healthcare, securely via their chosen device e.g. laptop/phone/tablet. View a video about the portal by clicking here   What information/facility is available via the portal? The patient portal provides a convenient way for patients to view; Outpatient appointment details Maxims appointment letters and associated leaflets Clinical letters Relevant point of contact – telephone contact for each service…