Your information and how we keep it confidential We ask you for information about yourself so that you can receive proper care and treatment. It is very important that the information you give us is accurate and up to date. We keep this information safely, together with details of your care. Everyone working for the NHS has a legal duty to keep information about you confidential. However, you may be receiving care from other people as well as the NHS (like Social Services). So that we can all work together for your benefit we may need to share some information…

The 4 basics Below is a very simple and quick outline on four basic principles that help with sleep. Get a Routine and Relax A ‘winding down’ routine can help prepare the body mentally and physically for sleep. Cut down distractions, especially electronic ones Think of 2-3 restful and soothing activities to make into a routine and signal ‘almost bed time’Example: Warm bath & gentle relaxing stretches, then get into bed. Write any worries, niggling tasks or concerns on a piece of paper before getting into bed and set it aside for the morning/ another day to resolve. Practice breathing…

Sleep is often viewed as one of the top 3 issues for people we see at the pain self-management service, and because sleep is so necessary to our health and general well-being it makes it a high priority in establishing the best quality of sleep possible. Click on the links below for helpful information The 4 basics  How to sleep well with pain Getting a good night's sleep Sleep problems guide The 4 basics Below is a very simple and quick outline on four basic principles that help with sleep. Get a Routine and Relax A ‘winding down’ routine can…

What to do when you arrive at hospital Please go straight to the ward/department indicated on your admission letter. If you unsure of how to find the department/ward please ask staff or volunteers at the main reception (main entrance of the hospital). It is important that you arrive in plenty of time for your appointment. If you are delayed for any reason we ask that you telephone the relevant ward/department direct. Privacy and dignity We are committed to the delivery of high quality services, affording our patients the same privacy, dignity, respect and compassion that we would want for ourselves,…

We want to make your stay in hospital as comfortable as possible. We aim to provide a quality of care we would want for ourselves, our family and our friends. Preparing for your stay in hospital Find out about preparing for your hospital stay, what to bring with you and access the patient information leaflet. What to do when you arrive at hospital and about your stay Find out what to do when you arive at hospital and about your hospital stay, including privacy and dignity, avoiding blood clots, infection prevention, patient dining, bedside TV, hospital radio, looking after your…

Infant feeding and Baby Friendly Status Wye Valley NHS Trust was reaccredited by UNICEF in October 2024 for work with mothers and newborn babies and awarded Baby Friendly Status.  Recognising that best practice standards are in place to protect, promote and support breastfeeding and all mothers/parents with their informed feeding choices. This award also recognises best practice in strengthening and supporting mother-baby and family relationships. Guide about our policy to support new families to make informed choices about infant feeding. What we offer We provide a high level of support for all mothers/parents with infant feeding choices, which includes breast feeding and…

Russell Hardy MBE, chair Russell Hardy MBE became chair of Wye Valley NHS Trust in November 2016. He is also the Chair of South Warwickshire NHS FT’s Board and Council of Governors, having taken on the roles in 2015. Russell has a wealth of experience from working in both NHS trusts and private companies, with a firm understanding of working in large organisations and overseeing strategic developments. Russell also chairs the Remuneration and terms of service committee. Glen Burley, chief executive for the Foundation Group In April 2025, Glen's role changed to chief executive for the Foundation Group.  Prior to…

Job Title: Consultant Orthopaedic and Trauma Surgeon Qualifications Mr Oakley studied Medicine at Glasgow University, graduating in 1991. His specialist registrar training was on the Northern Regional Orthopaedic Training Programme whilst living in Durham. In 2001, he passed his FRCS (Tr & Orth) and completed an Arthroplasty Fellowship at the Royal Orthopaedic Hospital, Birmingham, and a Trauma fellowship in Denver, Colorado, USA. He returned, as a Consultant, to Hereford in 2003. Research interests include hip and knee replacement, and arthroscopic knee surgery. Research papers on: Day Surgery Hernias (BJS) DVT Prophylaxis (BMJ) Hip Fractures (Injury) Fixation of Clavicle Fractures (EFFORT)…

About the Upper Gastrointestinal (GI) team The Upper GI (Gastrointestinal) Service at Hereford County Hospital is made up of a skilled and supportive team, including surgeons, specialist nurses, gastroenterologists, radiologists, pathologists, and oncologists. Together, we assess and treat conditions affecting the upper part of your digestive system, including your oesophagus (gullet), stomach, gallbladder, bile ducts, and liver. We provide care for a wide range of non-cancerous (benign) conditions, such as gallstones, acid reflux, and hernias. If a more serious (cancerous) condition is suspected, we will arrange the appropriate investigations and refer you to our specialist cancer team (Upper GI Cancer…

This privacy notice tells you what to expect from us when you contact us or use our services and you provide us with your information.