Wye Valley NHS Trust

Hereford County Hospital address The postcode and address is Stonebow Road, The County Hospital, Hereford, HR1 2BN Accident & Emergency location The Accident & Emergency (A&E) department is located at the far end of the main hospital building. All patients and visitors to this department must use the designated A&E entrance. There is a drop-off and collection point at the main A&E entrance, and designated parking spaces for individuals with disabilities. The parking area is managed by a private contractor and charges apply, though concessions are available. There is more information on how to find us and available parking.

PIFU DOES NOT replace help for other conditions or emergencies. For urgent medical attention, call your GP or 111. If you are very unwell, you should attend A&E or your local walk-in centre.

The Neurophysiology department at The County Hospital provides a comprehensive neurophysiology diagnostic service to both inpatients and outpatients. Investigations include EEG (Electroencephalogram), Ambulatory EEG, Multiple Sleep Latency Testing and Evoked Responses. The service also provides physiologist and consultant led nerve conduction studies and consultant only electromyography (EMG). We accept GP referrals for most of our investigations.  All GP referrals can now be made via the NHS e-referral system. The department consists of a Service Manager, Consultant Neurophysiologist, 2 Clinical Physiologists, a Medical Secretary and an Administrative Assistant. Links with other Services The department works closely with the neurology, paediatric and…

This programme will give you an overview of quality and service improvement and support you to participate in improvement projects. You will leave the programme with an understanding of improvement methodology that you can use within your own area or with your team. Whilst this course is not accredited, it will provide you with the foundations needed to get started on personal service redesign and will give you a suitable introduction if you wish to get a feel for QSIR before signing up for either of our other programmes. The course will be delivered face to face as well as…

Stroke education

Who can refer to us and how Access to the service requires a referral from the following: GP – Your GP can directly refer you to our service. This may be done electronically by “e-referral” or letter Practice Nurse – In some GP practices a nurse may assess you and refer directly to the department Podiatrist – We strive to work closely with our colleagues and they can directly refer into the service. Often you may see a musculoskeletal specialist Podiatrist before referred for surgery. Physiotherapist – Often you may be seen by a physiotherapist within your GP practice, within…

We always endeavour to listen to the feedback our patients provide to improve the services we deliver. Ways to get involved include the following: • The Friends and Family Test: asking patients ‘Overall, how was your experience of our service?'. • National surveys: such as the inpatient, outpatient, maternity, A&E surveys being carried out on behalf of the Care Quality Commission.  • Patient Reported Outcome Measures (PROMs): surveys which assess the health outcome and experience of patients on four clinical pathways.  • Local patient experience surveys: carried out by wards and departments. The use of volunteers in supporting the Trust…

Due to national guidelines for dentistry the service is operating in a different way: At present we are providing dental pain relief if required for urgent treatment. You can contact our clinics (see details on right of this page) for urgent advice. We also provide weekday evening advice clinics, Monday to Thursday, 5.30pm to 8pm.  If you require urgent dental advice outside the hours listed please telephone 111. Please note at peak times patients will be triaged in line with their clinical need and the most urgent cases will be given priority; patients are therefore advised to telephone at the…