Search Wye Valley NHS Trust

Dental access centres

We provide dental pain relief and a course of routine dental care if required for urgent treatment only.

You can access any of our clinics (see details on right of this page) for urgent treatment but we do advise everyone to ring the clinic first to check opening times and availability. 

Patients are asked to telephone at 9am on weekdays if they require emergency treatment on that day.

Please remember that if you drop in without an appointment during the day, we may have to ask you to return at a later time or the next day if the clinic is very busy.

We also provide weekday evening and weekend morning drop in clinics, where no appointment is needed.

Please note at peak times patients will be triaged in line with their clinical need and the most urgent cases will be given priority; patients are therefore advised to present at the start of the session. Those who do not have priority will be given advice during standard opening times.

Charges

If you choose to have your dental care undertaken at one of our Dental Access Centres, it will be exactly the same as that offered with any local NHS dentist and you will be asked to pay exactly the same NHS charges. 

The dentists and our reception staff will be pleased to discuss the costs of your care and help you if you are exempt from payment. We do expect payment at your first visit. 

If you cannot make your appointment

If you are unable to keep an appointment which is offered to you, please let us know as soon as possible so that we can use the appointment for another patient.  Failure to keep booked appointments may mean that we are unable to complete your full course of treatment.    

Text reminders are sent to you once you have agreed to this service, to proactively reduce levels of non-attendance.  We also offer email communication however again, positive consent is required.

Dental emergencies - what you need to know

There are dental emergencies which need immediate attention to minimise the risk of serious medical complications that could be life threatening. 

For example:

  • Uncontrollable and heavy loss of blood after having a tooth out.
  • Rapidly increasing swelling around the throat or eye, especially if associated with difficulty in swallowing or breathing.

In an emergency, you should call 999 or go to your nearest Accident and Emergency (A&E) Department.  Remember, A&E at HerefordCountyHospital has no facilities FOR GENERAL DENTAL CARE.

Out of Hours

Telephone: 111

If you have severe dental and facial pain not controlled by pain killers; infection of the teeth and gums; injury to the teeth,for example, as a result of a knock or a fall; bleeding after tooth extraction that you cannot control;or serious swelling of the mouth or face which is getting worse.

Please note: For advice and treatment of minor conditions such as a lost filling, crown or bridge; broken or sensitive teeth visit your local pharmacy or attend your dentist’s surgery when next open.

Friends and Family Test

The Friends and Family Test is a simple question that patients are asked about the care they have received.  The test is part of a  way of gathering patient feedback and driving improvement in NHS hospital services across the country. To find out more about the Friends and Family Test click here.

 

Opening hours

Call the dental access centres below to book an appointment

Gaol Street Dental Access Centre, Hereford
Tel: 01432 378920
Email: info.gaolstreetdac@nhs.net

Appointment bookings – Monday to Friday, 9am to 5pm
Evening drop in clinics – Monday to Friday, 5.30pm to 8pm – doors open at 5pm
Sit-and-wait service No appointment required
Weekend drop in clinics – Saturday and Sunday, 9am to 11.30am – doors open at 08.45am
Sit-and-wait service. No appointment required

Asda Dental Access Centre, Belmont Road Hereford – appointment bookings Monday to Friday 9am to 5pm
Tel: 01432 382180
Email: info.asdadac@nhs.net

Leominster Dental Centre – appointment bookings Monday to Friday 9am to 5pm
Tel: 01568 619380
Email: info.leominsterdac@nhs.net

Ross-on-Wye Community Hospital – appointment bookings- Monday to Friday 9am to 5pm
Tel: 01989 561114
Email: info.rossdac@nhs.net

Opening times at the following clinics are variable – please contact:

Ledbury Community Health and Care Centre
Tel: 01531 637615
Email: info.ledburydac@nhs.net

Kington Court Community Care Centre
Tel: 01544 232511
Email: info.kingtondac@nhs.net

Ewyas Harold Dental Access Centre
Tel: 01981 241393
Email: info.ewyasharolddac@nhs.net

© Wye valley NHS Trust 2017