Visiting arrangements

More information is available on the visiting page

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Wye Valley NHS Trust

Hospital facilities

The Coffee Cup 
The Coffee Cup, at Hereford County Hospital, is located on the ground floor near the main entrance area. 

  • It is open 7 days a week, 7am to 7pm.  

The Coffee Cup serves Costa beverages, as well as bottled drinks and hot and cold snack item foods. All items can be eaten in or taken away.

Spires RestaurantMiddle island in spires with fruit in baskets on top, in the background there is the hot drinks machines and crisps

Spires Restaurant, is located on the first floor at Hereford County Hospital. It is accessible via the visitors lift on the ground floor or stairs next to the lift.  The restaurant is near to the hospital pharmacy.

It is open from 8am to 4.30pm, as detailed below.

  • 8am to 11.30am - breakfast menu
  • 12pm to 2.30pm - lunchtime menu
  • 2.30pm to 4.30pm - cold snacks 

Costcutter shop

Costcutter branded shop is situated on the left as you enter the County Hospital.
  • It is open 7am to 8pm Monday to Friday,
    and 8am to 5.30pm at weekends and on Public Holidays.  Costcutter signage outside the shop, looking through the shop window

CostCutter is accepting card and cash payment, with no cash back available.

The shop offers a large variety of groceries, the provision of pastries and cakes alongside hot beverages, newspapers and magazines and gifts.

Vending machines which accept both cash and card payment are available on the ground floor for public use.


The Chapel

Inside the hospital chapel, chairs arranged to face the table at the back of the room

The Hospital Chaplaincy Team is committed to providing pastoral and religious support to patients, their families and staff, promoting all that makes for well being within the health care provided by Wye Valley NHS Trust.

The Chapel is open for visitors 24 hours a day.

To contact the Chaplain please ask a member of ward staff or telephone the Hospital switchboard on 01432 355444.




Wheelchairs are available for use on the hospital site and are located just past main reception. You will need to put a pound coin in the slot to release the chair which will be returned to you when you put it back (rather like the supermarket trolley system). This ensures that chairs are always available for use by patients and not left around the hospital.


Mobile telephones are only permitted in the main corridors of the hospital, as the use of these may interfere with medical equipment. If mobile phones are brought into hospital, please ensure that they are switched OFF when entering a ward of clinical area.


A personal phone for each patient is included in the 'Patientline' entertainment system. Please ask the ward staff.

Public payphones are available for outgoing calls and these are located near the main reception. These telephones cannot receive incoming calls nor can they take phone cards. We do supply a limited number of public payphones to use from wheelchairs. Please ask the ward staff where the nearest one is situated.


There are toilets for visitors on the main corridor of each floor.

Post box

There is a post box in main reception where post is collected twice a day. The last post is 5.30pm. If you are unable to get to the post box please tell the ward staff who will be able to help.





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