Visiting arrangements

More information is available on the visiting page

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As a maternity team we work together to ensure women and babies receive the best care possible and a healthy and positive birthing outcome for all.

We believe in an equitable service for all women and ensure compliance with national directives and agenda’s and work to ensure patient safety at all times.  Find out more about the maternity service below.

Our maternity service cares for low and high risk women across a large and diverse demographic area.

The Maternity service consists of Delivery suite (inclusive of Obstetric theatre and water birth facilities), Maternity ward (antenatal and postnatal care), Community midwifery service (including home births), Antenatal clinic and Day assessment facilities.

The maternity service team consists of an Associate Director of Midwifery, Three Midwifery Matrons, senior specialist Midwives and coordinators Midwives and Maternity support workers, health care assistants, housekeepers and ward clerks who supports the administration of these areas.  

Contact us

Contact details for the maternity ward are available in the contacts box on the right of this page. View the maternity visiting timesContact the delivery suite or women's health ward visiting times.

Herefordshire Maternity Voices Partnership - would like to hear from you

Herefordshire Maternity Voices Partnership is a team of women, midwives, doctors, health visitors and commissioners working together to review and contribute to the development of local maternity care. They would like to hear about your experiences of maternity care during pregnancy, birth and after: What was good? What wasn't good? How could we make it better?

Feedback is collected by a team of local women. You can get in touch with them by email, social media, talking to them when they walk the maternity department, attending a Mother's Voices event or completing our online survey.  Email or on

Friends and Family Test

As you progress through your pregnancy and access different services, you will be given the opportunity to answer the NHS Friends and Family Test.  The Friends and Family Test is a simple question that patients will be asked about the care they have received.  The test is part of a  way of gathering patient feedback and driving improvement in NHS hospital services across the country. To find out more about the Friends and Family Test click here.

Links with other departments

Within our maternity service we have a maternity triage which is a 24 hour assessment area where women and their families can easily access and receive prompt care.  Click to find our more about maternity triage.

We work very closely with the Special Care Baby Unit, Accident and Emergency and medical teams and through these close links are able to ensure that women and babies receive the best possible care.

Other Information

The Maternity Service recently received a ‘better performing’ rating from the Healthcare Commission.

For more information on maternity and neonatal services across the county, and support available for families before, during and after birth, visit BirtHWays - the Herefordshire and Worcestershire Local Maternity System website.

Group A Strep (GAS) - alert for parents/carers

Cases of invasive Group A Strep are rare, but parents/carers should be aware of what to look out for and what to do

Contact Details

Maternity Ward 
Louise Yates

Annette Arnold

Direct Ward Telephone No:

01432 372994 or 355444 ext 3014

Maternity Triage

Telephone number 07990986517


Inpatient matron
Annette Arnold
01432 372963

Antenatal and community lead matron
Abbi Maddox
01432 372963

Governance matron
Sarah Ashwood
01432 372963 

Community and antenatal manager
Samantha Lewis
01432 3554444 ext 2965

© Wye valley NHS Trust 2023