Wye Valley NHS Trust

District Nursing service

About our service

The District Nursing Service provides a wide range of nursing interventions and support to patients who are housebound and unable to travel to their GP practice.

They see patients in their own homes, including residential care homes. The service also delivers some specialist interventions for non-housebound patients, and these patients will be seen in our local clinics.

The service provides 24-hour cover and is available 365 days of the year.

What we do

The teams provide holistic assessment, education, teaching, support and proactive planning to enhance the health of our patients, manage their long-term conditions, maximise their ability to self-care, and prevent avoidable hospital admissions. The teams also provide holistic and sensitive end-of-life/palliative care at home to patients whilst supporting their loved ones and promoting dignity, personalised care and comfort at the end of life.

As part of your local Neighbourhood Health Service, we work closely with GPs, social care, the voluntary sector, acute and specialised services.

It is not an emergency or urgent care service, and we may refer to our Urgent Community Services if a patient needs to be seen more urgently.

Between 8pm and 8am we only provide unplanned care through a centralised service, mainly for urgent catheter care or end-of-life changes. The Overnight Nursing Service will hand over to the usual District Nursing Team to ensure continuity of care. 

The locations we cover

There are eight teams aligned to GP practices in Herefordshire’s Primary Care Networks.

Bromyard District Nursing Team (Nunwell Surgery and Cradley Surgery)

City District Nursing Teams (Hereford Medical Group and Wargrave, Belmont and Cantilupe surgeries)

Golden Valley District Nursing Team (Golden Valley Practice, The Surgery Kingstone and Much Birch Surgery)

Kington District Nursing Team (Kington Medical Practice and Weobley & Staunton-On-Wye Surgeries)

Ledbury District Nursing Team (Colwall Surgery and Ledbury Health Partnership)

Leominster District Nursing Team (Ryeland Surgery and Mortimer Medical Practice)

Ross District Nursing Team (Alton Street Surgery, Fownhope Medical Centre, Pendeen Surgery)

How to access the service

The service is for housebound patients over 18 who are aligned to a Herefordshire Primary Care Network.

The District Nursing Service is available 24 hours a day, 7 days a week including weekends and bank holidays. Between 8pm and 8am we only provide unplanned care through a centralised service.

All referrals and enquiries are managed in the Community Referral Hub, Herefordshire’s Single Point of Access.  Telephone contact details are on the right hand side of this page.

A call handler will take your details and will ask for you to be called back by the appropriate team.

If you are not suitable for our service, we will signpost you to other services who are more appropriate to meet your needs.