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Pain management service

Please note that due to the current situation with coronavirus all clinics and group sessions are being conducted by telephone or via video platforms.

You will be offered the choice at the time of booking and full details of how to access these platforms will be given to you.

The pain management service is a multi-disciplinary service for adults living with chronic pain in Herefordshire.

You may be referred to this service by any healthcare professional. For further information on referrals please see the ‘Referral’ tab to the right of this page.

Our pain management clinics are run at the Gaol Street Clinic in Hereford. The team includes a pain management nurse, physiotherapist, and clinical psychologist and is supported by the Pain Clinic Consultants at Gloucestershire Hospitals NHS Trust. 

Please note: The pain management service does not accept referrals for children/ adolescents and does not provide any medical input, such as blood work, injections or clinical investigations, under these circumstances a GP or Pain Clinic Consultation would be required. As we do not have a Pain Clinic in Hereford, you may be referred to a Pain Clinic in the neighbouring counties e.g. Worcestershire or Gloucestershire.

What happens on referral to the pain management service? 

On referral to the pain management service you will either be directed to a pain clinic consultation or a referral to the pain self management team.

People referred to the pain self management team are often invited to an introductory session where they can meet the team and get further information about the services we offer and the approaches we use.

After attending an introduction, an individual appointment can be arranged for you to discuss your pain problem and explore various options that could benefit you. The three main options are described below:

Pain Self-Management Programme

These are run at the Kindle Centre, next to Asda in Hereford.  The programme consists of up to eight weekly sessions, each lasting around 2.5 hours.  Whilst there is lots of information to take in, the groups are friendly and informal, with group discussions and breaks for tea and coffee.

A 1:1 support appointment: Some people are best suited to have a few one-to-one sessions with specific members of our team.  This is usually when a person could benefit from tailored advice, for example, meeting with the nurse to discuss how to manage their medication more effectively. 

A Pain Plan workbook, which can be accessed by clicking here can be offered in addition or as an alternative to the above options.

What can the Pain Self-Management Programme do?

The programme helps people to manage their pain and support them to put changes in place, it also allows participants to:

  • Meet other people who understand what it is like to live with long term pain
  • Understand the pain and why it becomes long-term
  • Learn new ways of managing everyday activities 
  • Improve balance, fitness, strength and flexibility
  • Make better use of medication
  • Communicate more clearly about pain
  • Learn skills for coping with the sadness, worry or anger associated with chronic pain
  • Prepare a plan for times when pain flares up
  • Manage work issues


To find out what other people have said about attending an NHS Pain Management Programme please click here.

For more chronic pain resources and information visit the pain toolkit site


Contact details

Postal address
Gaol Street Clinic
Gaol Street

Direct line

Admin team direct line
0300 422 8469
                                                                  Email: painselfmanagement.wvt@nhs.net


Referrals accepted from health professionals, either by letter or using the referral form below;

pain management referral form


Click here to visit the pain toolkit site

Services available in Herefordshire

Click here to access a list of services available in Herefordshire for people with persistent pain. 

© Wye valley NHS Trust 2021