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Wye Valley NHS Trust

Natasha Goode

Natasha Goode - Pharmacy Administrator

I was first employed almost three years ago as a Senior Assistant Technical Officer for the Pharmacy hub on AMU. A typical day for me was to dispense medication for the ward patients, carry out locker checks to determine any medication that may be required and to assist dispensary where most of our outpatient, inpatient and discharge workflow happens.

I enjoyed the fact that every day would be different, learning about the medication and conditions they treated and of course the interaction with the patients and different professionals. In this time I completed my industry recognised qualification for Dispensing Assistants.

In November 2022, I became an administrator for the department, which I really enjoy as I interact with all my colleagues in the department. Sometimes I deal with very sensitive issues and I get an immense feeling of satisfaction when I can help one of my colleagues or just be there for them. A typical day for me in the office will entail recording annual leave and sickness entries onto ESR, ordering department supplies, dealing with staff queries, updating staff rotas , entering staff timesheets and recording overtime. It is very important to possess a high attention to detail for this role, respect the need for confidentiality and have people skills.  

Having had a number of different jobs in a number of different sectors, I was struggling to find job satisfaction and that is why I wanted to work for the NHS. I wanted to be able to help people and work in an environment that was diverse and varied. Working for the Trust has provided that for me and more and I love the fact you can continually learn something new. I have enrolled on a course to become a Mental Health First Aider and have other courses in mind that I would like to try – all provided by the Trust!

The Trust is a great place to work, the opportunities are there if you want them, the flexibility is there if you need it and there is a real sense of community.

© Wye valley NHS Trust 2024